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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
651 Reviews

651 Reviews of Bob Johnson Nissan - Service Center

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March 14, 2024

Service department was great, they went above and beyond to ensure a great experience for customers More

by TGROPP055
Recommend Dealer
Yes
Employees Worked With
Adam Jean, Adam Jean
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Jul 08, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 12, 2024

Everything was explained to me they let me, know what my options are, was totally satisfied More

by rshephard326
Recommend Dealer
Yes
Employees Worked With
Adam Jean, Adam Jean
Report | Print
Jul 08, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2024

Excellent My experience was great took a bit to get done but it's fixed ,very happy. More

by dimickjohn
Recommend Dealer
Yes
Employees Worked With
The service writer, sorry forgot his name . The seat rail was replaced. No issues great experience and chatted with the manager great guy.
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Mar 11, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2024

They didn't have a loaner and had my vehicle for days which cost me a lot of money out of pocket. More

by Allexandriakinard
Recommend Dealer
No
Employees Worked With
Adam
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Jul 08, 2024 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 10, 2024

Dependable and timely, did what they said they would do when they said they would. More

by DJEAN4
Recommend Dealer
Yes
Employees Worked With
Adam Jean, Adam Jean
Report | Print
Mar 15, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 10, 2024

Enjoyable The waiting area is nice and I don't mind waiting there while my car is worked on More

by Brandonc3591
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton
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Mar 15, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 10, 2024

Extremely helpful and courteous And was able to complete the job by the next day More

by LMOULTON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Mar 15, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 10, 2024

Routine service. No complaints The chairs in the waiting room need to be upgraded and more comfortable. More

by cathiedickes
Recommend Dealer
Yes
Employees Worked With
Idr his name
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Mar 15, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

March 10, 2024

In for my oil change Colton goes above and beyond to help out and explain everything he's an amazing asset to your team More

by CYNDEE9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Mar 15, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 08, 2024

Felt I was being ripped off. ... Told me that my 4 year old trucks door was totally rusted and corrosion on inside. 1500 dollars to fix won't open. Months after they put in new ha More

by Leecoop191.nc
Recommend Dealer
No
Report | Print
Mar 15, 2024 -

Vision Nissan Greece responded

"Leecoop191.nc" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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