Vision Nissan of Webster

Anthony did a really good job he didn't pressure me at all we talked and kind of hit it off from the start which made things a lot easier it was a very very nice experience. Thank you and thank you to Ant all we talked and kind of hit it off from the start which made things a lot easier it was a very very nice experience. Thank you and thank you to Anthony too More

They got me in the same day and out in the time they said they would. they would. More

Friendly, informative and followed through with information. He was welcoming and answered my questions informatively. information. He was welcoming and answered my questions informatively. More

I can describe it in one word. ..SUPERIOR!!! Vision is how a dealership should be run. ..SUPERIOR!!! Vision is how a dealership should be run. More

Good service, friendly staff, good waiting area. One two three four five six seven eight One two three four five six seven eight More

Friendly knowledgeable and helpful at service desk The guy made sure I had the maintenance coverage which I didn't know I had. Thank you all guy made sure I had the maintenance coverage which I didn't know I had. Thank you all More

I had an unusual issue in that I had put my headrest on backwards. I was unable to get it out to reinsert correctly. Bryan put his best mechanic on it, and the result was successful. backwards. I was unable to get it out to reinsert correctly. Bryan put his best mechanic on it, and the result was successful. More

Quick and easy. Great communication. Appts when I needed it - very convenient. Will always return. Great communication. Appts when I needed it - very convenient. Will always return. More

Friendly staff. Got in and out quickly Friendly staff. Got in and out quickly. Pleasant waiting area. Positive experience overall. Got in and out quickly Friendly staff. Got in and out quickly. Pleasant waiting area. Positive experience overall. More

I came in with my 2020 Sonata that had an EPS and ESC code. Parking break motor was functioning but caliper was evidently stuck. Techs wanted to replace motor caliper assembly, also suggested cleaning fu code. Parking break motor was functioning but caliper was evidently stuck. Techs wanted to replace motor caliper assembly, also suggested cleaning fuel injectors which is part of maintenance that's fine. They also claimed the front brakes were almost completely shot. They wanted $1000 for a front brake job. I decided to have that looked at by my local mechanic of 30 years. Pete tried to expedite the part for next day. It took me several calls including 3 that hung up on me to determine that the part had not arrived as promised. Next day I spoke to Pete and later that morning the car was done. When I picked up the car service Mgr Dave was affable and acknowledged that the $975 brake caliper part was very expensive. Total cost was $1400. When I brought the car to my local mechanic he observed that the brakes are fine. Plenty of life left. In other words the tech blatantly lied. Ruthlessly lied. Now I have lost trust in Vision Hyundai service. Maybe the caliper was just stuck and they could have cleared it without replacing the entire assembly. I will avoid Vision Hyundai Service based on the dissengenuos response from the Tech ans the customer service staff who delivered this false information. We purchased two Hyundais from you and will avoid any service except ones that are necessary by a Hyundai tech and if that happens I will need to speak to the tech and have him show me the actual damage/problem because he tried to scam me. Very disappointed and would not recommend Vision to anybody I know. Unscrupulous and unn More