Vision Nissan of Webster

Matt made my day! The whole team has such a great attitude and so eager to help! I highly recommend everyone to go to Vision in Webster!! Customer Service was outstand The whole team has such a great attitude and so eager to help! I highly recommend everyone to go to Vision in Webster!! Customer Service was outstanding! Thank you guys for all the hard work you do!! More

I called at 9:05 AM to see if they had a truck in stock. Danny was awesome. He told me it was there, and to come in as soon as I could get there. The dealership was fair on my trade, and worked quickly to g Danny was awesome. He told me it was there, and to come in as soon as I could get there. The dealership was fair on my trade, and worked quickly to get the paperwork done. They were attentive, excellent overall experience. I even got free coffee and pizza. I had my new lease by 12:00 noon. More

Friendly service & great explanation of inside of vehicle. Hooked up blue tooth and apple car play. Nice touch. Also- they have very good coffee in the waiting area. :) vehicle. Hooked up blue tooth and apple car play. Nice touch. Also- they have very good coffee in the waiting area. :) More

Great customer service and follow up after the sale Appreciation for returning customers ability to call with questions after ownership Appreciation for returning customers ability to call with questions after ownership More

I was able to get service for my vehicle as a walk in thank you. thank you. More

Always get good service there. The people are real friendly and the service is quick. friendly and the service is quick. More

Chris and his staff are always very professional and helpful. The work was done properly the first time. helpful. The work was done properly the first time. More

I’m very disappointed in Vision Nissan Webster however congratulations to Ricky for not returning. I knew from day one it wasn’t has dream job. Why? He never followed up with me I followed up with him eve congratulations to Ricky for not returning. I knew from day one it wasn’t has dream job. Why? He never followed up with me I followed up with him even after me knowing that he was out with Covid-19. He was also very disorganized so that also give it away. I then followed up with Matt during the time that Nissan was trying to figure out Ricky’s were about. He introduced me to Micheal who was very unprofessional when it comes to speaking to a client. The approach is very important great people Good morning how are you? How May I assist or help you. Listen to the customers needs go above and beyond for them even if the bank says no he can only be approve for this. Why? Because at the end of the day I was being forced into something that didn’t have what I wanted in my next car and it was no different other then the down payment on the car you guys wanted to sell me and the car I would have loved was a higher down payment with still the same type of monthly payment. I was there Monday the lot has been very sad and I know the new stuff has not arrived yet but at least sale it let the people try it warm it up and let them test drive before you even talk credit and money. Because you all failed today I’m driving a much better brand Honda CR-V 2022 with all the features paying less then the $660 way less. Let us review serve you all as a lesson to improve your business and customer service we are purchasing and you have a job to do and a family to take care of so best of luck! More

Staff was efficient and friendly. That's what we came for and what we got. Good job guys! The only limitation to perfection is the presentation of service area and customer counter. The area should look a and what we got. Good job guys! The only limitation to perfection is the presentation of service area and customer counter. The area should look as clean and nice as the new cars in the showroom up front. In fact, that's exactly what I'm leaving them with and want it to look like they know it. More

I only interacted with Christina V. She was lovely. Although, the ordering system was down and I had to wait additional days for repair the teams was gracious. Thank you! Although, the ordering system was down and I had to wait additional days for repair the teams was gracious. Thank you! More