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Vision Nissan of Webster - Service Center

Webster, NY

4.0
402 Reviews
Call Service Center (585) 787-2000

402 Reviews of Vision Nissan of Webster - Service Center

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May 10, 2025

Your service department was outstanding! Matt provided excellent problem solving and customer empathy skills. Pleasant, knowledgeable and thorough. More

by Kane Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt - Service Manager
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May 04, 2025

Vision Henrietta was supposed to detail our car after fixing it. Not only did they not detail it, they returned it to us covered in broken glass. Worst dealership ever. More

by adiask
Recommend Dealer
No
Employees Worked With
Tyler
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May 06, 2025 -

Vision Nissan of Webster responded

"Adiask" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYWN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 29, 2025

Good experience but I was missing carpet cat mats and drew is ordering me a set. More

by lsantar38
Recommend Dealer
Yes
Employees Worked With
Drew Comstock
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May 01, 2025 -

Vision Nissan of Webster responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2025

Brandon greeted me and as I explained my issues he assured me he would take good care of me and he made the recent visit a comfortable experience More

by Swiigout
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 16, 2025 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 08, 2025

I have never been to vision Nissan Webster I would appreciate it if you would stop sending me these emails to write a review More

by Manning_brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Vision Nissan of Webster responded

We have forwarded your comments to the General Manager of the dealership.

March 22, 2025

friendly, courtious, quick service, thank you, prompt service, again thank you, they used my extended service contract More

by BLUECARAVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2025

The staff was very friendly. They did a great job fixing my car. Very happy with the experience. More

by SZINK420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Antinarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sciarratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2025

I have never been to nissan webster so please stop sending me these emails thank you More

by BMARGIN1
Recommend Dealer
No
Employees Worked With
Santos M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 12, 2025

Service people were excellent. One of the fastest inspections I’ve ever had!!! Thank you Nissan of Webster!!!! More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Vision Nissan of Webster responded

We always appreciate your continued loyalty and support!

January 02, 2025

The service was spectacular, however trying to setup an appt was the worst. Had to come in to make the appt. More

by SKLOESZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Report | Print
Jan 07, 2025 -

Vision Nissan of Webster responded

We appreciate your feedback and are eager to better your return experience.

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