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Vision Nissan of Webster - Service Center

Webster, NY

4.0
402 Reviews
Call Service Center (585) 787-2000

402 Reviews of Vision Nissan of Webster - Service Center

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December 30, 2024

I was able to receive the requested appointment and the service was prompt and exceptional. More

by Paulinejharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2024

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall More

by CHERYL.BAYLISS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

At Vision, the staff get to know you personally. I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't tak More

by biernbaummark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2024

Stop emailing me requesting a survey for a service center I have never used or continue receiving 1-star reviews. These are your only options. More

by You don't need this info.
Recommend Dealer
No
Employees Worked With
Chris S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Vision Nissan of Webster responded

We can appreciate the anonymity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing socialNYWN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.back from you soon.

September 14, 2024

My granddaughter has used this dealership often for body work and mechanical problems. I find them very efficient with repairs. My only complaint is when I call service department I never get anything but More

by sbgoolsby11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. 5 stars
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August 30, 2024

Everything went well. I was in and out in a short period of time, convenient since I had some other items to take care of this day too! More

by hgeverson1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 26, 2024

I never used Webster Hyundai. My dealership is in Brighton. Review turned in before should not have been for Webster, NY More

by SHEBADOG
Recommend Dealer
Yes
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to provide us with this feedback.

August 19, 2024

I have never been been in this establishment. MY rating is irrelevant..This is not the dealer I have been using for the last 25 years. More

by WALTCHAFFEE44
Recommend Dealer
No
Employees Worked With
Don't know one
Report | Print
Aug 22, 2024 -

Vision Nissan of Webster responded

Thank you for bringing this to our attention, Walt. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

July 04, 2024

Timely, efficient and friendly. From the setting up of the appointment to the actual work they exceeded expectations. More

by JAT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 25, 2024

Got the part and got it installed quickly. Friendly staff. Kudos to Brendan (?). Very good at explaining things and always a smile. Alwags knows my name! More

by orangie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Jun 25, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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