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Vision Nissan of Webster - Service Center

Webster, NY

4.0
400 Reviews

400 Reviews of Vision Nissan of Webster - Service Center

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May 26, 2021

Made appointment by phone, arrived at 9AM as prescribed, retrieved vehicle at 11AM after running errands in Webster. Doesn't get any better than that!! More

by BOBRAZIL2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Chris was very transparent and honest with what to expect for my vehicle assessment. Chris kept me well informed with all the details and the progression on my vehicles service! I will definitely be coming b More

by RDAVID28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Thank you Chris! for always getting me in and taking good care of me with my vehicle.......and the excellent customer service!!! See you next time!! MaryEllen Sweet More

by LETOILE603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

It’s fine here friendly enough, close and convenient. Why do I have to leave a 25 word minimum? This survey is the annoying part More

by JEWELZ703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

This is the third car that I've gotten from Big John. He is excellent, and I am referring a friend to him to get there first car. More

by toby957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Antinarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby McMullen, John F., Joe A.
May 07, 2021

I had a problem with a noise in the back of my car. I called and asked if they could look at it. an hour later it was in the shop and diagnosed. They had to order the parts in. as soon as the parts arr More

by CMUNDRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christeen, Bryan V., Joe A., Dave Altman
May 03, 2021

Great hospitality and great work atmosphere and experience well derserved. A must return to give Nissan my business and future bussinesss thank you very much Nissan is number 1. More

by BLACKGOLD093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe A., Anthony Alicea, Dave Altman, Dennis Langston, Sergio Colon
May 02, 2021

I would have thought that after taking the care to wrap my steering wheel in plastic and cover y seat in plastic that the technician would have removed and disposed of it....instead I had to .......doesn't More

by jpmcgrath0
Recommend Dealer
Yes
Employees Worked With
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Awesome service!! Attended to and given proper time frame. Explained everything and even identified a recall that needed attention. Drop off and pick up was easy. More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

I had a heat shield that was dragging on the pavement and the service department "squeezed" me in to take care of the situation. They were courteous and quick. More

by PWHITTAKER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Vision Nissan of Webster responded

This is wonderful to hear! Our service department holds its services to the highest standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

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