Vision Nissan of Webster - Service Center

Staff was courteous and helpful. Kept in touch with me about how it all was going and where they were. In the end I got a new rear end in my Frontier about how it all was going and where they were. In the end I got a new rear end in my Frontier More

Glen and the service dept are great! Every time we need anything the crew always takes care of us and our vehicles. Keep up the great work!! anything the crew always takes care of us and our vehicles. Keep up the great work!! More

Everyone was courteous and respectful . Upon bringing my vehicle in for an unscheduled maintenance ; I appreciated how accommodating the service department was. Very professional, helpful vehicle in for an unscheduled maintenance ; I appreciated how accommodating the service department was. Very professional, helpful More

Customer service from Danny was absolutely amazing, great man and sales person! Was very caring wanted everything to be right and was very flexible with scheduling!! man and sales person! Was very caring wanted everything to be right and was very flexible with scheduling!! More

On time, pleasant, courteous. Minor upcharge (less than$5) that I wasn't expecting but no biggie. Have had service done here prior and have come to expect a great job. than$5) that I wasn't expecting but no biggie. Have had service done here prior and have come to expect a great job. More

I brought in my Kia I bought from them. It now has 198,000 miles. they went over it, fixed the things that were ready to break. and now it's like a new car. These guys are the BEST in service! Han 198,000 miles. they went over it, fixed the things that were ready to break. and now it's like a new car. These guys are the BEST in service! Hands down. More

Great service. My salesman,Mike S got me a service appt immediately. As I had been in Northern NY when my Nissan had a minor problem. All is good now. immediately. As I had been in Northern NY when my Nissan had a minor problem. All is good now. More

Typically I am very happy with the service I receive on my car. Usually, the Service Department is thorough and adheres to a schedule so that I am in an out of the facility within 60 to 75 minutes for an o my car. Usually, the Service Department is thorough and adheres to a schedule so that I am in an out of the facility within 60 to 75 minutes for an oil change and tire rotation. However, on my last visit I was asked to "drop-off only". I knew in the Covid Era that I would be leaving to building. My problem is that that I was given loosely defined time frame to drop off at 1pm and car service would be complete by 5pm when I scheduled the work. I called back the next day and asked if a more specific window of time could be defined since this is routine service and I was told "no". If I had been advised of a specific time frame, I would have dropped the car off, left the building and killed some time in the neighborhood for 1.5 hours then picked up my car. Instead, with no definition as to when my car was actually scheduled to be worked upon I walked approximately 4 miles home to the Village of Webster. I feel like an accurate time frame of when my car was being serviced could have avoided this major inconvenience. Thankfully, the sun was shining and I could enjoy the walk. More

Always 5 star. Very responsive so excellent work above and beyond friendly would recommend anyone to buy trade or service vehicle here. Al around great and beyond friendly would recommend anyone to buy trade or service vehicle here. Al around great More

The service department took the time to explain everything my vehicle needed. Gave prices & options. My car was done on time with everything that was needed. everything my vehicle needed. Gave prices & options. My car was done on time with everything that was needed. More