Viti Mercedes-Benz

Unbelievably great experience. I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues mad I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues made me feel so special and met my other need. Love my new car. Love this dealership. More

Wonderful experience all around! Great price, great sales experience and great service. I could not be happier with my new car! Great price, great sales experience and great service. I could not be happier with my new car! More

Debra & Chris worked on my behalf to make certain the car buying process was smooth. Both worked together to ensure all paperwork was complete and I was able to move forward with my new purchase. Really a buying process was smooth. Both worked together to ensure all paperwork was complete and I was able to move forward with my new purchase. Really appreciate Debra & Chris for the extra mile they went for me. Thank you! Thank You! More

My Overall experience was Awesome! ! Really made the buying experience a great one! I couldn't be more pleased with my purchase. Chris was very knowledgeable, friendly and answered al ! Really made the buying experience a great one! I couldn't be more pleased with my purchase. Chris was very knowledgeable, friendly and answered all my questions/concerns I had with the GLE hybrid. The dealership helped me with the entire process. I simply can't Thank the entire team enough. Great customer service start to finish. I highly recommend sales consultant Chris Essor if you want a great customer service experience. More

I had a wonderful experience at Viti Automotive Group in Tiverton, RI. My sales consultant, Mr. Jon Lehane, was absolutely fantastic—very knowledgeable, professional, and friendly. He explained everything c Tiverton, RI. My sales consultant, Mr. Jon Lehane, was absolutely fantastic—very knowledgeable, professional, and friendly. He explained everything clearly, took the time to set up all the options on my new Mercedes, and made the whole process smooth and stress-free. It truly felt easy and enjoyable from start to finish. I couldn’t be happier with my purchase and will definitely return when it’s time to buy a car for my spouse. Highly recommend! More

I have been a customer of Viti Mercedes since I purchase my first Benz. Although I moved away from Viti 20 years ago, I still go back to them for both purchase and service my cars. That alone should be a st my first Benz. Although I moved away from Viti 20 years ago, I still go back to them for both purchase and service my cars. That alone should be a statement of trust and praise to the quality of services Viti offer. I recommend them to everyone. More

Was having electrical problems with my car. They diagnosed while I waited and found the problem fast. Had me back on the road in under 3 hours total! Ashley in customer service explained ever They diagnosed while I waited and found the problem fast. Had me back on the road in under 3 hours total! Ashley in customer service explained everything and the tech did a great job. More

The service staff at Viti Mercedes are excellent! They do a fine job with routine service appointments, and this week they went above and beyond. The power steering failed on our SUV, two days bef They do a fine job with routine service appointments, and this week they went above and beyond. The power steering failed on our SUV, two days before we are scheduled to drive our child to an out-of-state college. Ray in the service dept got our car on the lift that afternoon for a diagnosis, they had the part the next morning, and returned the repaired car to us on time for our trip. Thank you! More

The Viti dealership has serviced my cars for many years - there's never been an issue with personnel or quality of work. Pricey? yes, but it's well worth it to keep my 2015 GLA 45 AMG in perfect running cond there's never been an issue with personnel or quality of work. Pricey? yes, but it's well worth it to keep my 2015 GLA 45 AMG in perfect running condition. More

I have been a customer of Viti for years and I have to say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and th say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and their team have done a wonderful job taking this dealership to the next level. Russ in service is always willing to go the extra mile to make sure that I am 100% satisfied. Highly recommend if you are in the market or need to an effortless service experience. Best of the Best! More