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Viti Mercedes-Benz

Tiverton, RI

Overview
Reviews
Vehicles
4.9
141 Reviews
Call Dealership (401) 384-6380
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975 Fish Rd

Tiverton, RI

02878

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Showing 141 reviews

September 08, 2021

Couldn't have been any better! From placing the order until the car was delivered everything was perfect. Just like the last time I bought a car from them. Thank you, Will and Greg! More

by GeorgeJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Dame, Greg Forrest
Report | Print
Sep 09, 2021 -

Viti Mercedes-Benz responded

Hi GeorgeJ, Congratulations on your new vehicle! We're thrilled to hear that you had such a great purchasing experience with Will, Greg, and the rest of our sales team. We hope you're enjoying yourself and thank you for choosing us again. If you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 01, 2021

Viti by far is the greatest Mercedes dealership in RI, New England and the USA for that matter! Bud Cartin and his staff are phenomenal More

by rap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Cartin-Service
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Sep 02, 2021 -

Viti Mercedes-Benz responded

Hi rap, Thank you for reaching out and leaving this amazing feedback for us! We greatly appreciate it and are very glad to hear that you've had such a wonderful experience at our store! Thank you for such a high compliment, we are very grateful. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 01, 2021

Viti is really amazing. They fit me in because I had a low tire, and I did not call ahead of time, as I happened to be in the area. They delivered the car to my home a few days later as also there were o More

by tanzicarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Machado
Report | Print
Sep 02, 2021 -

Viti Mercedes-Benz responded

Hi tanzicarty, Wow, thank you for this amazing feedback! We are so, so happy to hear that you had such a memorable experience having your car serviced with Russ and the rest of our service team. We absolutely do have great people working with us! If you ever have any questions or concerns, please feel free to give us a call at any time. We'll be here whenever you need us!

August 26, 2021

The team at Viti are always professional and courteous to work with!! Come highly recommended. More

by rlwcox33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Report | Print
Aug 27, 2021 -

Viti Mercedes-Benz responded

Hi rlwcox33, Thank you for taking the time to leave this great review for us! We greatly appreciate your feedback and are thrilled to hear that you always have such a wonderful experience with our team. If you ever have any questions or concerns, please feel free to give us a call at any time. We're here for you whenever you need us!

August 18, 2021

Again Danny Martinez was there when needed. Also I spoke to one of the service techs first and I'm sorry I can't remember his name, but he was very helpful. The team at Viti Tiverton RI was exceptional. Tha More

by mgomes405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Martinez, and service tech I spoke to , Bill Andrews
Report | Print
Aug 19, 2021 -

Viti Mercedes-Benz responded

Hi mgomes405, Thank you for taking the time to leave this incredible review for us! We're thrilled to hear that Danny was able to help, and our team provided such a great service! If you ever have any questions or concerns, please feel free to give us a call at any time. We're here whenever you need us!

August 06, 2021

Always outstanding service! This is Mercedes #6. Best brand and Best Dealer! More

by Spence2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Report | Print
Aug 06, 2021 -

Viti Mercedes-Benz responded

Hi Spence2019, Thank you for taking the time to leave this amazing review for us! We greatly appreciate it and are very glad to hear that you had such a great servicing experience with Danny and the rest of our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time, and we hope you're enjoying Mercedes #6 to the fullest!

August 05, 2021

Danny's service was excellent as usual James & Jeff Gray run an excellent dealership, and Gary Garofalo in sales is the fineness sales person I have ever worked with. More

by getch15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Blinn
Report | Print
Aug 06, 2021 -

Viti Mercedes-Benz responded

Hi getch15, We're so glad to hear that you had another great experience servicing your vehicle with Danny! Thank you for taking the time to leave this feedback for us. We're also thrilled to hear that you've had wonderful experiences with our team as a whole. If you ever have any questions or concerns, please feel free to give us a call at any time. We're here whenever you need us!

July 25, 2021

Another exceptional experience with Viti! Danny Blinn and the team are attentive and thorough. Always a pleasure to deal with this dealership! Can't recommend them enough! More

by TammyMcMichael99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Blinn
Report | Print
Jul 26, 2021 -

Viti Mercedes-Benz responded

Hi TammyMcMichael99, We're so glad to hear that you had another great servicing experience with Danny and the rest of our team! Thank you for taking the time to let us know and for always choosing us. We strive to always provide the best service possible each time and are thrilled to hear that we succeeded. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

July 24, 2021

Always helpful with service needs and accommodate our schedules. Part always in-stock, and they always wash and clean your car when they are done. More

by Maxmolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
Report | Print
Jul 26, 2021 -

Viti Mercedes-Benz responded

Hi Maxmolly, Thank you for taking the time to leave this feedback for us! We greatly appreciate it and are very glad to hear that Sue and the rest of our team are always able to provide a seamless service for you. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

July 21, 2021

Purchased a used vehicle from Viti and car had specific mods that were listed invehicle description. After purchasing vehicle, noticed mods were removed. All pictures showed mods. when asked about, why mod More

by djazz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chanthy Om
Report | Print
Jul 21, 2021 -

Viti Mercedes-Benz responded

Hi djazz, We apologize for your poor experience at our dealership. We would like the chance to make it right, however we need more information in order to do so. If you'd like, please feel free to reach out to rachel@viti.com with more information so we can look into it further for you.

Jul 22, 2021 -

Viti Mercedes-Benz responded

Good morning, We have looked into the circumstances for this review. Dealership and customer came to a resolution regarding the exhaust system that had been restored to factory specifications for emissions reasons. Thank you.

Jul 22, 2021 -

djazz responded

Absolutely false. You advertised the car with mods. I have photos and website screenshots showing this. You came to this decision, not me. I inquired specifically about the exhaust and was sent a video of it on Youtube. This reply is further proof of your ability to be deceitful. So, was the aftermarket spoiler removed for emissions as well? BE VERY WARY OF THIS PLACE.

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