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Viti, Inc. - Service Center

Tiverton, RI

5.0
95 Reviews
Call Service Center (401) 352-6555

95 Reviews of Viti, Inc. - Service Center

Sort by
October 30, 2021

vehicle in for "A Service" and State Inspection. Service rep, Dan Blinn/ also worked with Dan M. Excellent per usual all around. Quick check-in, loaner ready and Dan M contacted me and explained the recom More

by svlynch0520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Blinn and Dan M
Report | Print
Nov 01, 2021 -

Viti Mercedes-Benz responded

Hi svlynch0520, Thank you for taking the time to leave this great feedback for us! We're very glad to hear that our service team was able to provide a wonderful service experience for you during your recent visit. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

October 23, 2021

Service at Viti Marcedes is beyond compare . Our service manager is very efficient providing us with a loaner car and getting our car serviced and returned to us all washed and cleaned and tip top condition More

by Nila Carlosandnila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Blinn
Report | Print
Oct 25, 2021 -

Viti Mercedes-Benz responded

Hi Nila, Thank you for the amazing review! We greatly appreciate your feedback and are thrilled to hear that you had such a great experience servicing your vehicle with Dan and the rest of our service team. We're also very happy to know that you were able to take advantage of our loaner vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

October 23, 2021

Viti has the most professional and knowledgeable people in the business...far outshine other MB dealership when it comes customer service and keeping the vehicle in tip top condition. Bob More

by bcawly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUGLAS ECCLESTON
Report | Print
Oct 25, 2021 -

Viti Mercedes-Benz responded

Hi Bob, Wow, thank you for the amazing feedback! We're honored that you think so highly of our team and are very glad to hear that they're always able to follow through. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

October 18, 2021

BEST MERCEDES BENZ DEALER IN ri AND HAS BEEN FOR YEARS. DOUG ECCLESTON ALWAYS LISTENS WELL AND WORK ALWAYS EXCELLENT. HAVE NEVER HAD A BAD FEELING ABOUT THEIR EXCELLENT WORK AND CARE FOR THE CU More

by RONBOSS
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DOUGLAS ECCLESTON, SERVICE ADVISOR.
Report | Print
Oct 18, 2021 -

Viti Mercedes-Benz responded

Hi RONBOSS, Thank you for this amazing review! Doug is a great member of our service team and we are happy to hear that he always provides the best service possible for you and your vehicle. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

October 15, 2021

Great Service always. Doug the service writer is great, he really listens to what the customer says and gets things done. Had great luck for many years with Viti. More

by AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ecleston, , Bill Andrews
Report | Print
Oct 15, 2021 -

Viti Mercedes-Benz responded

Hi AMG, Thank you for this amazing review! We're very glad to hear that you had another great experience with Doug and the rest of our service team. Thank you for choosing us for all of these years! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

October 13, 2021

Worked with Ray Machado our Service Advisor. Great vehicle service and excellent customer service. You won't be disappointed at Viti! More

by Jack J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Machado
Report | Print
Oct 14, 2021 -

Viti Mercedes-Benz responded

Hi Jack J, Thank you for the incredible review! We are so glad to hear you had such a wonderful experience servicing your vehicle with Ray and the rest of our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

Oct 14, 2021 -

Jack J responded

Thanks. We have two MB autos and no one touches them except the Viti service team.

October 02, 2021

Great service. Looks after my E-350 yearly. Great people and dealer. Car came back looking like new. More

by apcabral915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Report | Print
Oct 04, 2021 -

Viti Mercedes-Benz responded

Hi apcabral915, Thank you for the amazing review! We greatly appreciate your feedback and are very happy to hear that you had another good yearly visit with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again next year!

September 25, 2021

courteous, efficient and extremely neat. No super long wait for service. Nice Loaner provided. I would highly recommend. More

by Karenhort
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Report | Print
Sep 28, 2021 -

Viti Mercedes-Benz responded

Hi Karenhort, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 21, 2021

Quick, courteous services! Very respectful and responsible. Will be returning for any other service or purchase. More

by karen_fossile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrews
Report | Print
Sep 22, 2021 -

Viti Mercedes-Benz responded

Hi karen_fossile, We're so glad to hear that you had a great experience servicing your vehicle with Ray and the rest of our service team! Thank you for taking the time to reach out and leave this amazing feedback for us, we greatly appreciate it. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future, whether it's for service or another purchase!

September 14, 2021

Dealership is so good, I bought a second Mercedes and now own two simultaneously. John Lehane is always going above and beyond the role of a salesman. I’ll be back! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lehane is terrific, Bill Andrews
Report | Print
Sep 15, 2021 -

Viti Mercedes-Benz responded

Hi Paul, We're so happy to hear that you had such a great purchasing experience with Jon! Congratulations on your two new vehicles! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

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