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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces
Las Cruces, NM
406 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 406 reviews
July 14, 2018
"Managing expectations" In order to have a positive experience at the dealership repair shop it all starts with the service advisor if you have a very capable service advisor In order to have a positive experience at the dealership repair shop it all starts with the service advisor if you have a very capable service advisor and mechanics your experience is more than likely to be better I have one and his name is Tony he's a super guy and I try to only deal with one person with his assistance my experience is much more positive again any good service advisor is worth his or her weight in gold go Mopar! More
by Ram/JGC
Employees Worked With
Tony Aguilar, Nicole Largent, Jesus Vela-Godinez
July 12, 2018
OK transaction. Luciano (sales) was absolutely horrible. Had a decent experience but unfortunately the sales person named Luciano was absolutely horrible, but Jonathan was great. This dealership needs to do Had a decent experience but unfortunately the sales person named Luciano was absolutely horrible, but Jonathan was great. This dealership needs to do some more extensive training with their sales people on customer service, follow up, and just general respect. Because of this reason I would not recommend purchasing a vehicle from these people. Lots of other dealerships out there will value and appreciate your business more than what I received here. More
by Patrick0131
Employees Worked With
Jonathan Ayala, Luciano Hernandez
July 06, 2018
Honest dealing without any gamesmenship Salesman (Luciano)was honest and forthright. And the Financial Manager (Issac Cole) was very professional and took the time to explain all the details Salesman (Luciano)was honest and forthright. And the Financial Manager (Issac Cole) was very professional and took the time to explain all the details of the purchase.... was not vague More
by Ram 1500
Employees Worked With
Isaac Cole, Luciano Hernandez
July 05, 2018
warranty service fast friendly customer service and provided complete and total care of vehicle needs, i have had work done at the dodge store where i live and they ne fast friendly customer service and provided complete and total care of vehicle needs, i have had work done at the dodge store where i live and they never serviced my vehicle in a timely manner or gave me great customer service before like lithia, More
by ram
Employees Worked With
Nicole Largent
June 24, 2018
Professional service We Bought our vehicle here and we always bring our truck back here to be serviced. Tony was very helpful proactive and professional we Greatly apprec We Bought our vehicle here and we always bring our truck back here to be serviced. Tony was very helpful proactive and professional we Greatly appreciate the fact that he saved us another trip back to las cruces More
by Jay bee
Employees Worked With
Tony Aguilar
June 23, 2018
My review Service was Excellent!! Took well care of my Power Wagon. They listened to what I wanted done to my truck, and took care of it. Service was Excellent!! Took well care of my Power Wagon. They listened to what I wanted done to my truck, and took care of it. More
by Albby
Employees Worked With
Shane Garbers
June 16, 2018
Excellent crew, excellent service, thank you. Will definitely buy from Lithia again, Kudos to the staff especially the manager Mike and the sales staff, Jordan and Sonja. Thank you Lithia Dodge Ra Will definitely buy from Lithia again, Kudos to the staff especially the manager Mike and the sales staff, Jordan and Sonja. Thank you Lithia Dodge Ram. More
by Ace
Employees Worked With
Jordan, Sonja Baca
June 12, 2018
AWESOME 06-01-2018 They told me what was wrong with my Dodge Truck and then instructed me to take my Dodge Truck to Sisbarros to get it fixed. Had a bad Knoc 06-01-2018 They told me what was wrong with my Dodge Truck and then instructed me to take my Dodge Truck to Sisbarros to get it fixed. Had a bad Knock Sensor and Valve line. A week Prior to the above issues, I had already taken it in to have an oil change. Tony was very professional with this customer, Hugo C. Gomez. More
by HugoGomez777
Employees Worked With
Tony Aguilar
June 05, 2018
Oil Change, Fast and Friendly Great customer service! Sal welcomed me with a smile and went above and beyond. My oil change was fast i will definitely be back. Thanks again. Great customer service! Sal welcomed me with a smile and went above and beyond. My oil change was fast i will definitely be back. Thanks again. More
by kimhub
Employees Worked With
Sal Gomez
May 18, 2018
Worst experience ever Well to summarize the experience. They've not called once even though I have called them at least once a week. I'm a 50% disabled veteran so tags and Well to summarize the experience. They've not called once even though I have called them at least once a week. I'm a 50% disabled veteran so tags and registration are free... It's been 2 months and still no tag for my car. Many more issues pertaining to this experience have happened. Tried to get it worked out on my own but the DMV told me they haven't done the title work yet so I couldn't... This was after owning the car for over a month... Horrible team of people... I've bought 2 cars from them in the past but never will again... More
by Dpr0105
Employees Worked With
Luciano
