Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces

I spoke with Alex Valenzuela on a test drive one month prior to purchasing my new truck. Even though I did not buy the truck at that time he was more than hospitable. I looked around at other dealerships prior to purchasing my new truck. Even though I did not buy the truck at that time he was more than hospitable. I looked around at other dealerships between my first visit and the the day I bought the truck. I was not comfortable with the other dealerships; often feeling bombarded and overwhelmed with their sales associates. At Lithia Dodge, I picked the truck that I wanted and Alex made it happen. Mr. Valenzuela made the purchase smooth and relaxing. I highly recommend Mr. Valenzuela to anyone interested in buying a new or used vehicle. More

Bought a used vehicle from Lithia very satisfied with customer service and vehicle purchased. I felt my questions were answered and that all my concerns with buying a used vehicle were addressed. Adrian customer service and vehicle purchased. I felt my questions were answered and that all my concerns with buying a used vehicle were addressed. Adrian Armendariz and Kat Martinez were great to work with. More

Great experience fast friendly and best of all no pressure. This dealership has a great selection of new and used cars great inventory to choose from. pressure. This dealership has a great selection of new and used cars great inventory to choose from. More

I would highly recommend Lithia Dodge of Las Cruces NM to my family and friends. Adrian Armendariz was very friendly and helped me get the dodge pickup I wanted. Thank you, Bobby Craine my family and friends. Adrian Armendariz was very friendly and helped me get the dodge pickup I wanted. Thank you, Bobby Craine More

I recently bought 2 vehicles from Adrian Armendariz at Lithia Dodge in Las Cruces. I thoroughly enjoyed our experience at Lithia compared to other dealerships in town. Our car salesman Adrian was very ef Lithia Dodge in Las Cruces. I thoroughly enjoyed our experience at Lithia compared to other dealerships in town. Our car salesman Adrian was very efficient in helping us chose a vehicle that met our needs and making sure we had everything we needed before we left. He even called the next day to make sure we were satisfied. When it came to a price, we named what we wanted to pay and the deal was done. We didn't have to play the game that most dealerships play. The finance manager was very friendly and handled contracts quickly for being two cars. I would definitely buy from Adrian and Lithia again for our future vehicles. More

I want to thank Adrian Armendariz for helping me find the perfect vehicle for me and my kids. As a single women with kids its hard going to a dealership without knowing what your looking for. Adrian treated perfect vehicle for me and my kids. As a single women with kids its hard going to a dealership without knowing what your looking for. Adrian treated us like family and helped us find the right car that fit my family. I will recommend him and Lithia Dodge of Las Cruces to my friends and family. It was a great experience and would do it again. Thank you for everything, Lupe Gamboa More

I called to see if I could get an oil change on my early lunch break. Whomever answered said that would be fine there was no wait. I was greeted immediately and sat in the waiting room. 45 mins later a s lunch break. Whomever answered said that would be fine there was no wait. I was greeted immediately and sat in the waiting room. 45 mins later a salesperson came out and asked if I wanted to replace my filter. I said yes and I asked if they were almost done and he said yes, we just need to change the filter. After 1 hour and fifteen minutes I went out to the garage to find out the problem and what the hold up was. The gentleman went over to my truck which was still being worked on to talk to him. I was told it would be a few more minutes. Peter Vargas then entered the picture. He explained that they didn't have my air filter and he was sorry. I stated that I could understand that if I had brought in a Honda to a Dodge dealer, but since I brought my Dodge truck into a Dodge dealer that was unacceptable. He explained the reording process...and I stated I still feel it is unacceptable. I explained I was unhappy since the gentleman on the phone stated it would be fast, there was no wait and instead I was still there after 1.25 hours with my truck still in the air being worked on. Peter then stated he would immediately take me to my place of employment and would bring my truck to me later. He apologized profusely and was all ears on my complaints while he was driving. He is the epitomy of customer service. I did not have a good experience, but Peter let me know that he accepted the responsibility, apologized, and did what he could to make it right. I will come back to this dealership for maintenance, but only due to Peter Vargas professionalism and courtesy. Thank you Peter. More

On October 18, 2013, My fiance and I went to visit Lithia Dodge of Las Cruces to look around at the vehicles they have on their lot. We were approached by a sales representative by the name of Adrian Armend Dodge of Las Cruces to look around at the vehicles they have on their lot. We were approached by a sales representative by the name of Adrian Armendariz. This gentleman showed us around and was very friendly and knowledgeable of all vehicles we were interested in. Adrian also introduced us to the lot manager by the name of Ray Aldarette. He too was very friendly and helpful in answering all questions we had. To make a long story short, we ended up purchasing a vehicle from there at an awesome price. We are very happy with the vehicle we purchased and with the staff there at Lithia Dodge of Las Cruces. I will definitely recommend this dealership and the sales people involved with our purchase. Thank you. Jaime Gomez Anahi Scandiffio More

Mr. Varela was very friendly, I was able purchase a 2013 Dodge Durango on 9/13/2013. I felt no pressure at any time during the entire process. I felt Mr. Varela respected me and didn't appear to make any pr Dodge Durango on 9/13/2013. I felt no pressure at any time during the entire process. I felt Mr. Varela respected me and didn't appear to make any pre-judgments about me or my finances. He had a good sense of humor and that made it very easy to communicate with him. because my experience was very good. I gave him "great" rating. Thanks again for your courtesy and prompt service. More

I was met by David Provencio, a great salesman with a I was met by David Provencio, a great salesman with a quick laugh and sense of humor. He was not pushy, The entire process in purchasing this car th I was met by David Provencio, a great salesman with a quick laugh and sense of humor. He was not pushy, The entire process in purchasing this car through the staff at Lithia Dodge was great. From Sales Manager Ray Alderette, who's entire goal was to make his customers happy, continued with step by step assistance from Dave Provencio and the finance people, and to the Service Manager and his staff. My entire experience with the people at Lithia Dodge has been 5 stars. I would highly recommended this dealership to anyone looking for a new or used vehicle, be it a Dodge or another brand in their great used vehicle selection. When I'm in the market for another vehicle, Lithia Dodge and their great staff will be my first stop. I thought it amazing to read all of the positive reviews on this website, with the exception of that 'one', which is so over the top degrading to this dealership that it makes one wonder of its authenticity. See you next time David P. Thank you! Ivan & Vianney Franco More