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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces
Las Cruces, NM
316 Reviews
Your Source for New Ram, FIAT and Dodge Models, Used Cars, Service and Genuine RAM and Dodge Parts near El Paso
At Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces we don't just sell new Ram, Dodge & FIAT models such as the Ram 1500, 2500, 3500, Dodge Dart, Challenger or FIAT 500...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Ram, Dodge and FIAT service. Rather, at Lithia Dodge Ram FIAT of Las Cruces, we take the time to get to know each and every driver we meet. It doesn't matter where you're from; we get to know your driving style, needs, desires and maintenance habits.
For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Ram, Dodge and FIAT parts center and expert staff who are continuously training on the latest repairs and tools of the trade.
To learn more about how Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces, serving Las Cruces, El Paso, TX, Silver City, Deming, and Alamogordo, NM, please contact us. Or better yet, stop in and meet us in person at 860 N Telshor Blvd Las Cruces, New Mexico. Located conveniently near Interstate 25, we're just a short drive from the Memorial Medical Center and the New Mexico State University campus. We hope to have the pleasure of meeting you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 316 reviews
March 12, 2025
I had originally take my jeep In to get my heater working, it was diagnosed and was going to be repaired! After my approval I was told a about a week! In real time it was closer to a month! I went i working, it was diagnosed and was going to be repaired! After my approval I was told a about a week! In real time it was closer to a month! I went in to pickup and the heater wasn’t even working, so I got the advisor and was told about it! Well it took it back and was told that the tech had fixed the wrong part, so I was told that was going to cost me another $400 on top of the $1400 I had already paid them! I told them xxxxxxxx that I wasn’t going to pay the extra amount! Well they took it back and was told another week, well they lied again, took 2 weeks, well they finally told me it was ready, so I went Saturday to pick it up, I got 1 key even though I had dropped off 3 keys! I was told that my keys were lost, so after the gentleman that helped me was able to locate my keys, they had already given me a duplicate key! Bad thing about it was that I wasn’t even offered any thing to compensate for my lost time! Unfortunately I’m getting ready to look for a new truck and there is no way that I would use your company! More
by LGLUJAN58
Verified Customer
March 12, 2025
Service was great and would highly recommend. I could always easily contact them and was kept informed of progress with full details. I could always easily contact them and was kept informed of progress with full details. More
by MARKKACZ21
March 08, 2025
I did not give Mathew Bowman or Alexis O Villicana a rating because I have no idea who those people are. This survey forced me to select the make of vehicle purchased but did not give me the option to rating because I have no idea who those people are. This survey forced me to select the make of vehicle purchased but did not give me the option to select Jeep, which is what I purchased. Most of the optional questions relate to things I did not have anything to do with. This is a very generic survey that has nothing to do with the actual process of purchasing a vehicle. More
by P.HOUSEHOLDER
Employees Worked With
March 08, 2025
David Ortiz was great! He took care of my concerns and coordinated an appraisal of my vehicle with Karla Cordero. He took care of my concerns and coordinated an appraisal of my vehicle with Karla Cordero. More
by thomass706
Employees Worked With
March 04, 2025
They never give a status update even when they say they'll call. They also didn't fix my two problems. I took it to a different dealer and got one fixed, the other is in process. they'll call. They also didn't fix my two problems. I took it to a different dealer and got one fixed, the other is in process. More
by Bill
Employees Worked With
Damian
March 04, 2025
Lisa in service is amazing! !! She took exceptional care of me when I brought my jeep in for service. She is super nice. I will definitely be back. David is also amazing. He he !! She took exceptional care of me when I brought my jeep in for service. She is super nice. I will definitely be back. David is also amazing. He helped me put my new handle on in seconds. You have an amazing crew at viva dodge!!! More
by ELAINECERVONI
March 03, 2025
Great customer service. Staff is friendly and helpful. Defined a no pressure purchase situation. Would recommend to anyone looking for a fair deal. Staff is friendly and helpful. Defined a no pressure purchase situation. Would recommend to anyone looking for a fair deal. More
by lette.1808
Employees Worked With
Other Employees :
Robert Brown
March 02, 2025
I usually go to the location in El Paso, but some minor frustration with the requesting of parts over the phone and my geographic location (I go to school in Las Cruces) led me to this location. Service wa frustration with the requesting of parts over the phone and my geographic location (I go to school in Las Cruces) led me to this location. Service was very friendly, informative, and quick! Overall a very positive experience! I will definitely be returning to this location! :) More
by Alexander
Employees Worked With
Other Employees :
The gentleman who greeted me 5 STARS, the woman with the glasses who works in the service department 5 STARS, and the mechanic working on my vehicle 5 STARS. You guys were GREAT!
February 28, 2025
No communication between service and customer, had to initiate any interaction. Didn't put everything back initiate any interaction. Didn't put everything back More
by VIRGIL.MCDONALD
Employees Worked With
