Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

Had my Jeep towed in after hours to Viva an although they were closed I was greeted by the manager. He helped me out and took my key. Next day Viva Service called me first thing in the morning to let me know were closed I was greeted by the manager. He helped me out and took my key. Next day Viva Service called me first thing in the morning to let me know they had my Gladiator and to find out what the issue was. Later that day I got a call the work was done, my Jeep was running great and everything was covered under warranty. Great job Viva! More

This was my first time using the dealerships service department. I was expecting it to take at least half the morning and being late to work. To my surprise, I was in and out with no hassle. This was an department. I was expecting it to take at least half the morning and being late to work. To my surprise, I was in and out with no hassle. This was an awesome experience and I will be back. ! More

Really good dealership i recommend it to every one nice customer service and sales man customer service and sales man More

Helpfully and friendly, I missed my first appointment and they rescheduled me right away no problems they rescheduled me right away no problems More

Very friendly and knowledgeable. They take the time to make sure you are happy with everything . They take the time to make sure you are happy with everything . More

It was a great experience overall. The service advisor (Oscar Hernandez) was very helpful and he went above and beyond to make my experience great. The service advisor (Oscar Hernandez) was very helpful and he went above and beyond to make my experience great. More

Staff is always friendly and helpful. Thank you, Brandon for following up with me after the service. Thank you, Brandon for following up with me after the service. More

I had an urgent issue, and the service team looked at my Jeep immediately. Becky was phenomenal! Best dealership experience I've ever had :) Jeep immediately. Becky was phenomenal! Best dealership experience I've ever had :) More

I had a wonderful experience at Viva Chrysler Dodge Ram Jeep of Las Cruces, all thanks to Alex Villicana. Upon entering, I was warmly welcomed by Alex. He demonstrated extensive knowledge regarding Jeep SU Jeep of Las Cruces, all thanks to Alex Villicana. Upon entering, I was warmly welcomed by Alex. He demonstrated extensive knowledge regarding Jeep SUVs and their functionalities. I requested his assistance in locating a model with three specific features, and he successfully collaborated with me to source one from El Paso and arrange its transfer to Las Cruces. Alex exhibited a high level of professionalism, and I would gladly work with him again. Thank you. More

Brought in the Jeep GCOverland for a diagnostic error message we were receiving after having the vehicle several day still the error message could not be found. A pcm? Sensor was replaced for $666 dolla message we were receiving after having the vehicle several day still the error message could not be found. A pcm? Sensor was replaced for $666 dollars and it did not fix the problem. I finally took the Jeep home and my son who is a mechanic traced the problem down to a loose positive fuse panel wire, the main one, and the plug from the altenator was not seated properly to hold it in place causing the issue. I feel I was charged for something that was not even the issue. Since we tightened the fuse box positive wire properly and relocked the altenator plug everything works great. More