Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

Brandon in the Viva Service Department Department always exemplifies the most professional customer service. He goes above and beyond to ensure that my truck gets taken care of and goes out of his way to ma exemplifies the most professional customer service. He goes above and beyond to ensure that my truck gets taken care of and goes out of his way to make sure I receive top notch help. Hands down the best customer service experience I’ve had. More

Took 2 days to tell me that my 2 car batteries were no good and needed to replace them for over 1K. I took it to a different auto mechanic service and it cost little over $300. good and needed to replace them for over 1K. I took it to a different auto mechanic service and it cost little over $300. More

Fast friendly service service tech took time to answer my questions and ensure I had a ride while my vehicle was being serviced. questions and ensure I had a ride while my vehicle was being serviced. More

Very easy to get my new jeep. Very friendly staff and clean building. Great experience Very friendly staff and clean building. Great experience More

Keep sat for almost 80 days before the recall was fixed I was never compensated Yes I’m pissed I was never compensated Yes I’m pissed More

The service guy’, Damien, was ready to resolve my Jeep problem with concern and suggestions. Really appreciate that kind of attention. problem with concern and suggestions. Really appreciate that kind of attention. More

Dropping off my car was a better experience than picking it up. There was a young man working the service dept by himself and I was ignored when I walked in. I had to wait until he was ready to be helped. A it up. There was a young man working the service dept by himself and I was ignored when I walked in. I had to wait until he was ready to be helped. All it requires is, “Good morning, I’ll be with you shortly.” More

David The Service writer was very helpful and Communicates with me. He has sent me updates Communicates with me. He has sent me updates More

Great service and very accommodating. Staff is very friendly and kept me up to date on progress Staff is very friendly and kept me up to date on progress More

Recently I took my 2020 RAM Rebel in for an oil change. I was greeted by Josh Allen. Very courteous, professional, wrote up a workorder. Immediately brought my pickup in and got on the job. Always a pleasu I was greeted by Josh Allen. Very courteous, professional, wrote up a workorder. Immediately brought my pickup in and got on the job. Always a pleasure working with Mr. Allen. Service done efficiently. I'm satisfied with the outcome. Glad to do business with Viva. More