Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

I am quite pleased with the dealership. I was not ready to upgrade to a new vehicle but the transition went better than expected. The employed individuals are very pleasant and patient to w I was not ready to upgrade to a new vehicle but the transition went better than expected. The employed individuals are very pleasant and patient to work with. More

They were very helpful and serviced our new Jeep Gladiator in a timely matter. Staff was very professional. Gladiator in a timely matter. Staff was very professional. More

Like their service, very polite with customers. I always take my vehicle there and it’s always on time. I always take my vehicle there and it’s always on time. More

This location is seriously top notch! ! Very organized, kind, caring and professional. Amazing staff! Special thank you to Lolly and team for the kindness and Courtesy Shuttle servi ! Very organized, kind, caring and professional. Amazing staff! Special thank you to Lolly and team for the kindness and Courtesy Shuttle service. More

It was fast, and all my questions were answered. Service rep, was kind and helpful. Service rep, was kind and helpful. More

Diagnosis took 2 days to tell me the auxiliary battery was bad which was replaced by Viva 2 years earlier and was still under a 3 year warranty. Was then charged $200+ for diagnosis and was informed of a was bad which was replaced by Viva 2 years earlier and was still under a 3 year warranty. Was then charged $200+ for diagnosis and was informed of a factory update that would cost an additional $180+ to update. I refused the update, paid for the diagnosis and had the auxiliary battery replaced at Autozone. The tech at Autozone also discovered the fasteners holding the front grill/shroud were left unfastened which he took care of. More

Service was great. They were honest and even got me in earlier than my appointment time. They were honest and even got me in earlier than my appointment time. More

Great! Got me back on the road in no time. Damian was very professional, and courteous. I didn't speak with anyone else. I'm not sure why this survey is Got me back on the road in no time. Damian was very professional, and courteous. I didn't speak with anyone else. I'm not sure why this survey is forcing me to review a department and two individuals I never spoke with. More

Service Manager (Mike Sorenson) was excellent. Recall work was completed quickly and without issue. This is a significant improvement as compared to interactions with the service department Recall work was completed quickly and without issue. This is a significant improvement as compared to interactions with the service department over the previous four years. More

Thanks Lisa for working with me to get the job done, you are very helpful. are very helpful. More