Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

Purchased a 2022 Honda for $34K. Drove it 5 days, returned it to cancel the contract and to buy another car. VIVA claimed they already received the $34K from Nusenda and couldn't can Drove it 5 days, returned it to cancel the contract and to buy another car. VIVA claimed they already received the $34K from Nusenda and couldn't cancel, but would do a Trade-in. The trade in dropped approx $8,000. VIVA claimed NM allows a 30% reduction in value for trade-ins. So, management of VIVA Dodge took advantage of that ruling and retained about $8k from the Honda trade-in. A reasonable trade-in allowance would be maybe $33k. More

The service tech. Was wonderful. She helped me when I was in a bind. She got me in and out of the of the service area within hours. Was wonderful. She helped me when I was in a bind. She got me in and out of the of the service area within hours. More

The dealership was very clean and the workers were very courteous and attentive, i would definitely go back. courteous and attentive, i would definitely go back. More

They are very hard to work with after the sale and I would never buy from them again! would never buy from them again! More

Had my Jeep towed in after hours to Viva an although they were closed I was greeted by the manager. He helped me out and took my key. Next day Viva Service called me first thing in the morning to let me know were closed I was greeted by the manager. He helped me out and took my key. Next day Viva Service called me first thing in the morning to let me know they had my Gladiator and to find out what the issue was. Later that day I got a call the work was done, my Jeep was running great and everything was covered under warranty. Great job Viva! More

This was my first time using the dealerships service department. I was expecting it to take at least half the morning and being late to work. To my surprise, I was in and out with no hassle. This was an department. I was expecting it to take at least half the morning and being late to work. To my surprise, I was in and out with no hassle. This was an awesome experience and I will be back. ! More

Really good dealership i recommend it to every one nice customer service and sales man customer service and sales man More

Helpfully and friendly, I missed my first appointment and they rescheduled me right away no problems they rescheduled me right away no problems More

Very friendly and knowledgeable. They take the time to make sure you are happy with everything . They take the time to make sure you are happy with everything . More

It was a great experience overall. The service advisor (Oscar Hernandez) was very helpful and he went above and beyond to make my experience great. The service advisor (Oscar Hernandez) was very helpful and he went above and beyond to make my experience great. More