Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

Had reservations about using the local dealership after reading reviews but decided to try them myself. They have been the exclusive dealership for my 2023 vehicle and have provided outstanding service and reading reviews but decided to try them myself. They have been the exclusive dealership for my 2023 vehicle and have provided outstanding service and warranty work. They admitted they were backed up but always had my vehicle back in a reasonable time. They are courteous and so far no issues. I have recently asked them to put me on the list for a new 2026 that was announced and wouldn’t do it if I didn’t feel good about the facility. More

So far so good all the employees are great good service and I say pretty timely manner and I say pretty timely manner More

Outstanding service! Many years to come to service my car with you guys Good Job!!!! Thank you guys for your Service! Many years to come to service my car with you guys Good Job!!!! Thank you guys for your Service! More

Very responsive and helpful. Damian made my experience a 10 and will definitely choose Viva again for any service related work. Damian made my experience a 10 and will definitely choose Viva again for any service related work. More

Josh is great at communicating the status of my repair or recall.He also can easily answer complicated tech questions. recall.He also can easily answer complicated tech questions. More

Sold me a wrecked vehicle and told me I could get a free oil change when I went in still couldn’t get one oil change when I went in still couldn’t get one More

Very great people to work with. Made a very reasonable deal happen for me and my family! Made a very reasonable deal happen for me and my family! More

Took care of the maintenance of my Ram quickly and efficiently. Josh was great in working with me. efficiently. Josh was great in working with me. More

Had service performed. Got truck in fast and had service done in a timely manner and completed open recalls Got truck in fast and had service done in a timely manner and completed open recalls More

I purchased my 2021 Ram Rebel truck brand new at Viva and only have the dealership service my truck. At least 4 out of 5 oil changes and tire rotatioins there is an issue and I have to return. I have had l only have the dealership service my truck. At least 4 out of 5 oil changes and tire rotatioins there is an issue and I have to return. I have had leaking oil. Worse, they rotate the tires and do NOT calibrate the front and rear tires with the correct PSI, they leave the original incorrect air pressure in the tires based on their former position. They need to implement a service QC supervisor who checks these items. BTW, I do NOT believe they perform a 30 point inspection check touted on the invoice. If they can't even accurately complete the paid service why would I believe they perform some 30 point "free" check of the truck engine components...SURE! I have heard these same complaints from other customers. Their service team needs help! More