Viva Ford

Rating of Recent Service at VIVA Ford of El Paso Service was prompt and courteous. An appointment was made on the day before the actual service date. This reduced the amount of time waiting for the s Service was prompt and courteous. An appointment was made on the day before the actual service date. This reduced the amount of time waiting for the service to be accomplished. More

Viva Ford El Paso I was treated well by Wisdom Padilla, was introduced to the entire team to include the service department and parts department. No pressure, just goo I was treated well by Wisdom Padilla, was introduced to the entire team to include the service department and parts department. No pressure, just good product and service. More

Oil change and rotation of tires The customer service was outstanding. The service advisor was very polite and very courteous. The work was done in a timely manner. I will continue to The customer service was outstanding. The service advisor was very polite and very courteous. The work was done in a timely manner. I will continue to take all of my family's vehicles to get serviced at this Ford Dealership. More

Vehicle Service - No Hassle Initially I was concerned because when I purchased my vehicle it was at 25% oil level. When I received the notification that it was time for an oil c Initially I was concerned because when I purchased my vehicle it was at 25% oil level. When I received the notification that it was time for an oil change, I informed Mark G and they completed the oil change free of charge. I was glad the issue was promptly resolved and I received my car back after a much needed car wash as well. Marcy helped take my car in for the service and was responsive to my voicemails checking on status. Only wish was that I received a call when my vehicle was ready as opposed to me having to call and confirm. More

Excellent service and great purchase I want to acknowledge the the greatest customer service that I have always received by Viva Ford employees since 2010 that I first visited the dealer I want to acknowledge the the greatest customer service that I have always received by Viva Ford employees since 2010 that I first visited the dealer specially from Mr. Blancas that always provides a service beyond the expectations. More

Bought a new ford fiesta 2018 at Viva ford The employees are excellent at what they do. Sales specialist Esteban Ramos helped me so much to get what I deserved. They were fast, efficient, and s The employees are excellent at what they do. Sales specialist Esteban Ramos helped me so much to get what I deserved. They were fast, efficient, and successful with what they could do in my situation as a first time buyer. My car came out clean., full tank of gas and I left happy with mypurchase. More

sales great experience, very helpful management, was a nice experience compared to a year ago, will recommend to everyone i know. its definitely a nice plac great experience, very helpful management, was a nice experience compared to a year ago, will recommend to everyone i know. its definitely a nice place to do business More

The service advisor provided excellent customer service. Service advisor was friendly and explained in detail the reason for repairs. Also advised of future services need on vehicle. I would definitely go ba Service advisor was friendly and explained in detail the reason for repairs. Also advised of future services need on vehicle. I would definitely go back. More

Bought it It was a good experience and the dealer was very attentive and helpful, We purchased the vehicle on the same day and were very satisfied with the ove It was a good experience and the dealer was very attentive and helpful, We purchased the vehicle on the same day and were very satisfied with the overall experience. More

very friendly and professional It was good experience to be able to buy our truck, they are very attentive and they look for to help you so that the client leaves with a satisfactio It was good experience to be able to buy our truck, they are very attentive and they look for to help you so that the client leaves with a satisfaction, it is our second vehicle in less than 1 year that you buy in Ford. thanks and super recommended!! More