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Viva Ford

El paso, TX

4.4
317 Reviews

5550 N Desert Blvd.

El paso, TX

79912

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317 Reviews of Viva Ford

March 18, 2015

Service good work overall I was satisfied with the service and the time that it took to get done.I was not called on my cell phone which I left at the servic More

by peteg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employee
March 03, 2015

Got a good deal, but with after effects My husband and I went to this dealership and immediately found the truck we were looking for. The salesman we dealt with was friendly and nice, if a More

by Sammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several.
February 09, 2015

Eleese and Bob are the best! When I had a problem, Eleese solved it right away. She was very helpful and between her and Bob I got the car I want! More

by ejgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleese King and Bob
February 05, 2015

Didnt expect to get a new 2015 Mustang GT but I have one now Purchased a 2014 Mustang V6 November 2013. Sometime in January 2015 I was waiting to get my hair cut and built a 2015 Mustang GT on my phone and reque More

by jramos7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Jr.
January 26, 2015

Liz was Great Liz Garcia was very helpful and kept in touch with me on the progress of the maintenance being performed on my Ford F150. I plan on coming back for al More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Garcia
December 01, 2014

Terrible service overall. I took my car to get fixed after the engine stalled. Ford had recalled my type of vehicle for this reason. At the dealership I got into an argument wi More

by Mario5g6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Reno
November 18, 2014

Don't Waste $ on extended warranty Took my truck in for a 4x4 issue. Still had extended warranty coverage and of course they came up with a reason to not cover repair under warranty. $2 More

by FormerFordFan
Recommend Dealer
No
Employees Worked With
Service rep
September 30, 2014

Dream come true BEST DEALERSHIP OUT THERE. AFTER VISITING DIFRENT FORD DEALERS ONE PERSON WENT ABOVE AND BEYOND TO HELP ME GET IN THE VEHICLE IVE ALWAYS WANTED. More

by lorenzo9090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rivera
September 25, 2014

Poor service and customer communications! I dropped my 2011 Ford Explorer off on 9/22/2014 for a service engine light that was on. I flew out of town on business for the week the same day, ex More

by woodyc001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gilbert
August 24, 2014

Poor, Poor, Service It's ironic, perhaps coincidental, that the letters to the service manager of "Mesa Ford" were hung in the Cashier area. They praised the service of More

by Bill Kenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilbert