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Viva Nissan

El Paso, TX

4.4
148 Reviews

1310 N Zaragoza Rd

El Paso, TX

79936

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148 Reviews of Viva Nissan

November 02, 2024

The best service Jesse Elias was more and beyond with helping me with the problem More

by valverdeelizabeth12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Elias
Nov 06, 2024 -

Viva Nissan responded

Hi Valverdeelizabeth12, thank you for taking the time to leave a review for us at Viva Nissan. We're happy we could meet your expectations!

November 02, 2024

You have excellent service for maintenance. However I recommend to talk to your staff in the sales department they talk using slang language. More

by ARIASSANDRA1924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales department need improvement
Nov 06, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

You guys are very awesome Orlando. It’s a good salesman. He’s a wonderful man. More

by ramos.galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Nov 06, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

Easy to work with and listened to what we were looking for in a car and needed. More

by SHANKS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Reyes
Nov 06, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Im not interest in providing worthwhile feedback. I would prefer to stop receiving emails from you. More

by canderson4443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Silva
Nov 02, 2024 -

Viva Nissan responded

Canderson4443, we regret to hear that you had this experience with us. Hi Canderson4443 thank you for taking the time to leave us your honest feedback.

October 28, 2024

The dealership has a nice environment working with the customer. They have personnel that is knowledgeable and works hard to provide the customer with options to choose from to meet their needs. More

by rbriones1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Reyes, Angel Silva
Nov 02, 2024 -

Viva Nissan responded

Hi Rbriones1, thank you for taking the time to leave a review for us at Viva Nissan. We're happy we could meet your expectations!

October 28, 2024

My experience this time was disappointing for the reason being Nissan staff did not kept their verbal agreements. Throughout my first lease I planned on keeping it but they came out with this bogus price li More

by CCE.CAMPOS66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar, Mike A
Nov 02, 2024 -

Viva Nissan responded

Cce.campos66, it is disappointing for us to hear that your experience was anything less than great. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

October 28, 2024

Jesse is always very helpful and courteous I’m always very happy to take my car with him More

by ACDKCHAPS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 02, 2024 -

Viva Nissan responded

Acdkchaps78, thank you so much for the positive review!

October 28, 2024

The customer service was amazing , will definitely come back when I’m ready for my next service! More

by MARIOTERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 02, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2024

I was glad that I didn't have to pay for my new car battery since it still had a warranty on it and didn't have too much of a waiting time. More

by GENNY79936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Elias
Nov 02, 2024 -

Viva Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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