Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,367 reviews
Seth kalman was my advisor and was very detailed with keeping me posted regarding my vehicle. Keep up the great work. Thank you for taking the time to explain everything to me. keeping me posted regarding my vehicle. Keep up the great work. Thank you for taking the time to explain everything to me. More
Every time I go into VW Brandon I get the best Customer Service experience. I let Seth know what I came for, and he let me know exactly what is needed. They are always straight forward letting me know the Service experience. I let Seth know what I came for, and he let me know exactly what is needed. They are always straight forward letting me know the price, and will do everything in their power to help with saving. Thanks again Guys, keep up the work!! More
Long story short, my experience at Brandon VW was the worst car buying experience Ive ever had. My salesman was unprofessional, did not even try to engage in conversation, relate or build any sort of rel worst car buying experience Ive ever had. My salesman was unprofessional, did not even try to engage in conversation, relate or build any sort of relationship. All the negotiations took place on the sales floor in front of other customers. My personal information to include my credit scores were discussed out in the open. I approached the 4 sales managers desk to ask a question and 3 of 4 of them were eating Big Mac’s that smelled terrible. Very unprofessional sales managers for eating out in the middle of the floor. I find it very odd we never went into an office. The sales managers talked down to me like it was my first time buying a car and it is about the 13th time. No handshake, no congrats, nothing thrown in for free. All in all I wasn’t even happy driving off the lot. Terrible experience. More
Hello there… my experience with this time off the vw Brandon dealer is just Awesome . Since I arrive for the second buyer time they Treat me like a rock star I love Just one work for everyone there Brandon dealer is just Awesome . Since I arrive for the second buyer time they Treat me like a rock star I love Just one work for everyone there Grateful so much More
It’s always a great experience whenever I visit the dealership. This is my second time purchasing a vehicle from Vw Brandon with the assistance of Kevin. Aaron in finance did great also. dealership. This is my second time purchasing a vehicle from Vw Brandon with the assistance of Kevin. Aaron in finance did great also. More
Only gave 3 stars because of Lenny Martinez. Seems to tell you what you want to hear instead of facts, even though I stated I didn’t want them, tacked on bunch of service contracts without saying so, was tell you what you want to hear instead of facts, even though I stated I didn’t want them, tacked on bunch of service contracts without saying so, was supposed to phone me about fixing issue with vehicle and didn’t, seems more concerned about next sale one you commit. Thank goodness for Maria, worked with her to get things right and she was outstanding. More
My car was there for a month! I know it’s Covid times but when I would ask for an update, it seemed like I was bothering the service guy. Then when the part finally came in, on a Friday, they were gonna wait when I would ask for an update, it seemed like I was bothering the service guy. Then when the part finally came in, on a Friday, they were gonna wait until MONDAY to tell me. I just happened to go up there to check on my car in person. Very frustrating experience! The service manager was awesome though! More
I just bought a new Taos. To be honest I was dreading going in to buy a car but from the moment Marcus Butler called me to start the process until the end when I left with a new vehcile, both Marcus and going in to buy a car but from the moment Marcus Butler called me to start the process until the end when I left with a new vehcile, both Marcus and Fred Faura made the process exceptionally easy and painless. They were informative, helpful and put in an effort to get me exactly what I was looking for. They are both great representationsfor a brand I knew little about. I felt well taken care of and now have a new found love for the Volkswagen brand. If you are looking for a car, please ask for them as they were both exceptional. More
Communication was excellent throughout the visit. They were able to resolve the issue. They washed the car and asked if I had any questions. Then I was on my way. were able to resolve the issue. They washed the car and asked if I had any questions. Then I was on my way. More



