
Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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All the work that was done met our expectations. Much better than previous trip in regards to our gas tank issues. Positive move to make some changes better than previous trip in regards to our gas tank issues. Positive move to make some changes More
It took 3 trips to Brandon VW to get my Atlas fixed. The AC started blowing hot air. It is still under warranty being only 2 years old. The first time, I was never told what the issue was. They just added f AC started blowing hot air. It is still under warranty being only 2 years old. The first time, I was never told what the issue was. They just added freon. AC worked fine for about a month, then started blowing hot air again. Took it back in and was 'helped' by Seth in service who quickly told me, before even taking the car in, that freon doesn't just vanish and I will likely need to pay for this service. I told him this was the second time here for the same issue. He asked did they add freon last time and if I paid for it? I replied, yes they added freon and I was not charged for it. To this, he replied, "Well, you should have been charged. This stuff is not cheap and freon doesn't just vanish like that. There must be a leak or something and if there is that doesn't just happen either, so you will likely need to pay for any repairs." He never even looked at the car and he's telling me that this is likely my fault and I will likely have to pay for it. I couldn't believe how rude he was being to my wife and me so we left. I contacted VW Customer Care and they arranged a return trip to the dealer where they FINALLY fixed it and found the issue to be a loose valve...not my fault...and they repaired it under warranty. Why does it take 3 trips to determine a loose valve and why do service advisors like Seth try to tell me it is my fault and likely billable when they haven't even looked at the vehicle? Horrible experience. More
Seth was very friendly and got my car back to me in a timely manner! Thank you for your help! Everyone else was very friendly as well and very helpful. timely manner! Thank you for your help! Everyone else was very friendly as well and very helpful. More
Seth Kalman was absolutely fantastic. You need more associates like him. He went above and beyond for us..He kept is informed every step of the way. Thank you Seth. associates like him. He went above and beyond for us..He kept is informed every step of the way. Thank you Seth. More
Third time repeat customer! Love Brandon Volkswagen was able to get my dream car and they even delivered two hours away! Thank you so much #happymomof3 able to get my dream car and they even delivered two hours away! Thank you so much #happymomof3 More

I had such a great experience at Brandon VW! Lenny listened to what I needed, made recommendations as to what the best vehicle would be for me and my family, and made it happen within my budget. I wou listened to what I needed, made recommendations as to what the best vehicle would be for me and my family, and made it happen within my budget. I would purchase from him again! More
Brian was very helpful. I hit checked in and had the chance to ask some questions. From a sales point of view - not a service issue but from a sales point of view I was given a few pieces of misinformat chance to ask some questions. From a sales point of view - not a service issue but from a sales point of view I was given a few pieces of misinformation about the car’s features that the car does not have. This has happened with my last purchase and I am later told no you don’t have that. It’s very frustrating as a repeat customer. But again this is not related at all to the service dept. just want to provide the feedback. Thanks. More

Lenny redefines what purchasing a vehicle should feel like! He is a consultant rather than a salesman and an utmost professional with a human touch! Not to mention a pickleball champ! Thanks, Lenny! like! He is a consultant rather than a salesman and an utmost professional with a human touch! Not to mention a pickleball champ! Thanks, Lenny! More