
Volkswagen Brandon
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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TRIED TO GET IN CONTACT WITH SERVICE MGR FROM 430PM TILL CLOSING . I WAS BLOWEN OFF. TRANSFERED TO VOICEMAIL ETC. WAS UNABLE TO SPEAK TO ANYONE. I BROUGHT THE 2020 PASSAT FROM THAT DEALER. THE PASSAT HAS CLOSING . I WAS BLOWEN OFF. TRANSFERED TO VOICEMAIL ETC. WAS UNABLE TO SPEAK TO ANYONE. I BROUGHT THE 2020 PASSAT FROM THAT DEALER. THE PASSAT HAS HAD THE SAME PROBLEM OVER AN OVER .WHICH HAS NOT BEEN FIXED, NEVER RECIEVED A LOANER CAR EITHER .BUT SALES MGR WANTED TO SELL ME A 2021 AN NOT SOLVE MY PROBLEM. More
My service advisor Michael kept me informed and updated. My problem was found and fixed! I appreciated Michaels communication during the process!!! Thanks so very very much My problem was found and fixed! I appreciated Michaels communication during the process!!! Thanks so very very much More
Worst customer service I’ve experienced with any company! They held my car for half a day because they were trying to upswell me on unnecessary add ons. Followed by an insincere and expressionless apology Th They held my car for half a day because they were trying to upswell me on unnecessary add ons. Followed by an insincere and expressionless apology They had zero interest More
We had a great experience here! Transparent, no games, and we are so happy with our purchase! Very pleasant to work with Lenny and everyone else we encountered there. They made the process quick and hassl and we are so happy with our purchase! Very pleasant to work with Lenny and everyone else we encountered there. They made the process quick and hassle-free. More
Such a pleasure working with Lenny Martinez! Knowledgeable, kind, thorough, and professional. He took his time helping me get comfortable with my new purchase. Thanks!!! Knowledgeable, kind, thorough, and professional. He took his time helping me get comfortable with my new purchase. Thanks!!! More
I was in the market for a "new to me" car and Lenny Martinez was a tremendous help! He walked me through the process and took care of all the details. There was no pressure at all. In fact, everyone t Martinez was a tremendous help! He walked me through the process and took care of all the details. There was no pressure at all. In fact, everyone there was really kind and helpful. Highly recommend! More
I always work with Carlos Melendez in the service department. He is honest and helpful. Excellent customer service. Carlos is the reason I will continue to bring my car here. department. He is honest and helpful. Excellent customer service. Carlos is the reason I will continue to bring my car here. More
Great experience buying our 2018 VW Tiguan. Raymond Gierke was awesome! He was not pushy and did not use any annoying sales tactics during negotiations. He was very respectful, and just an all around Gierke was awesome! He was not pushy and did not use any annoying sales tactics during negotiations. He was very respectful, and just an all around nice guy (and a great musician). I also got more than I calculated (based on Kelly Blue Book) for my trade in, which was a pleasant surprise. Harris Carter did a fantastic job putting together our sales paperwork. He was a great help weighing our financing options and getting our paperwork together quickly. It was the most pleasant buying experience that we have ever had. The back of the house could use improvements, as they handed over the car without gas and it still had the previous owners stuff in it. More
I had a wonderful experience getting my vehicle serviced at Brandon Volkswagon on 3/4/21. I brought my car in for an oil change, 20,000 mile service, a tire rotation and to fix a recall. I opted to wait at at Brandon Volkswagon on 3/4/21. I brought my car in for an oil change, 20,000 mile service, a tire rotation and to fix a recall. I opted to wait at the dealership and I was in and out in just under 2 hours, from start to finish. The staff was extremely professional and friendly, and my Service Advisor, Brian Vega was very helpful and communicative. I received text updates on my phone while waiting. The waiting room was comfortable and clean. My car was washed and looked beautiful. The entire experience was excellent and I would highly recommend Brandon Volkswagon! More