Volkswagen Brandon
Tampa, FL
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Friendly service from the start. Explained the process completely. Independent test drive meant we could honestly assess the vehicle without pressure from salesman. Explained the process completely. Independent test drive meant we could honestly assess the vehicle without pressure from salesman. More
It was smooth and quick. We were there until close but everything went well. Tony was patient and courteous. He worked hard to make sure we had all we needed and if we were s We were there until close but everything went well. Tony was patient and courteous. He worked hard to make sure we had all we needed and if we were satisfied. More
Watch out for the young kid manager manipulating the sale. The calculated sales tax and transfer tag fees. I was overcharged on those, and the supposed dealer charged fees. Also abused my down payment t sale. The calculated sales tax and transfer tag fees. I was overcharged on those, and the supposed dealer charged fees. Also abused my down payment to charge me more. Be careful. This dealership will lie, cheat, and steal from you. Very dishonest, sloppy, and lazy all around. Sign and drive promotion at this dealership is a lie. I am a VIP lessee. I walked in, looking to lease a Taos. Walked out without one. You would think they would do whatever they could to put me in one. Nope. 10.99 APR? That's ignorant. My credit score is very high. Nobody did anything to make me a good deal. They kept giving me crappy deals until I was ready to leave and then tried to meet my needs only marginally. Should have done that first. Why it took 4 hours was just dumb. I kept asking for my keys to leave, but they kept trying to deal, and I kept saying no. Very amateure sales and management. Never again... More
After more than three months since the purchase and cancelation of a tire warranty, more than $1000 has still not been sent to our VW Credit account as promised. This is just another example of the cancelation of a tire warranty, more than $1000 has still not been sent to our VW Credit account as promised. This is just another example of the poor leadership of General Manager Paul Gomez as he is incapable of fixing even the most mundane issues like the simple timely preparation of a new vehicle for delivery and processing of simple and timely paperwork. More
Very smooth transaction. Antonio was great. Rey knowledgeable and friendly. Very knowledgeable Enjoyed the experience of doing business with VW of Brandon. Antonio was great. Rey knowledgeable and friendly. Very knowledgeable Enjoyed the experience of doing business with VW of Brandon. More
Very attentive without being high pressure. Answered all my questions without hesitation. Very respectful, offered all options without pressure. Answered all my questions without hesitation. Very respectful, offered all options without pressure. More