Volkswagen Brandon

Good job guys. Well done.The price looks above the Good job guys. Well done. The price looks above the average and no discounts where applied. When I bought the car they sold me the Advantage program Good job guys. Well done. The price looks above the average and no discounts where applied. When I bought the car they sold me the Advantage program that was useless for service so far. I need clarification about how it works. More

Dealership is great. There was an employee who came back by service and his mouth was filthy and loud. Everyone in the waiting area heard it. I suggest someone watch for that. It was annoying at the least by service and his mouth was filthy and loud. Everyone in the waiting area heard it. I suggest someone watch for that. It was annoying at the least More

In & Out! Quick and courteous service. Thank you. P.S. Would be nice if the cashier made eye contact with customers. I've had > 5 visits; she never looks up whe Quick and courteous service. Thank you. P.S. Would be nice if the cashier made eye contact with customers. I've had > 5 visits; she never looks up when handing over the receipt. Eerie. More

Additional Installed Part Great, friendly service. Installed rain guards which look really nice on the car. I will continue to service my new 2020 Passat (which I absolutely Great, friendly service. Installed rain guards which look really nice on the car. I will continue to service my new 2020 Passat (which I absolutely love) at this dealership due to the very courteous person assigned to take care of me. Thank you! More

My sales consultant Josh was extremely knowledgeable and very professional! I will definitely work with Josh again for my next purchase. The finance departments manager name is Josh and he was very quick an very professional! I will definitely work with Josh again for my next purchase. The finance departments manager name is Josh and he was very quick and did not get pushy with trying to sell me product. Great team! More

Service experience was fine.i thought I was nickeled and dimed on the bill. I was charged for using their tools. Give me a break!!! Because of the high prices and extra charges for everything I try not to dimed on the bill. I was charged for using their tools. Give me a break!!! Because of the high prices and extra charges for everything I try not to service at the dealership. More

Thank you for assisting me in finding me my new car :) it was a pleasure working with you. Very professional and courteous and pleasant all around was a pleasure working with you. Very professional and courteous and pleasant all around More

Honoring an estimate for car door trim replacement Original estimate given by Brandon VW was low and after I brought my car back increased from $65 to $325. I asked for VW Brandon to honor their origin Original estimate given by Brandon VW was low and after I brought my car back increased from $65 to $325. I asked for VW Brandon to honor their original estimate to replace trim(i bought the trim beforehand from a 3rd party) They honored their original estimate for $65 Thank you More

Carlos is the man. Very professional and customer oriented. This man needs a raise, paid vacation, the whole nine yards. I really appreciate his prompt and courteous service. Thank you sir oriented. This man needs a raise, paid vacation, the whole nine yards. I really appreciate his prompt and courteous service. Thank you sir More

Service & sales were below a 1 Star review. Our car has been at VW Brandon for 10 weeks! We were lied to about where they were in the process of fixing our car & NO RENTAL FOR 10 weeks, no update from serv been at VW Brandon for 10 weeks! We were lied to about where they were in the process of fixing our car & NO RENTAL FOR 10 weeks, no update from service on anything. Our family has been a VW family for many years & we are very disappointed in how they handled our recall & mood situation. Will not buy another! VW & VW blBrandkn/Kuhn has lost our business. More