Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen Brandon
Tampa, FL
2,293 Reviews
Volkswagen dealership in Tampa FL
You need the right team when you want to buy a car. You need a team that will be there for you throughout the entire buying process, and long after. For years, we have catered car-buying experiences to our customers to ensure that they always have a good time, no matter what vehicle they leave here in. The bottom line is, car shopping should be fun. The next time you need a car, come to Brandon Volkswagen, we will ensure that you have a great time, and that you get the great VW that you have always wanted.
We are a family owned dealership that has been operating in Tampa for many years. Brandon Volkswagen has been a part of our family since 2008, though the dealership has stood here for even longer. Because we always put our customers first, we have attracted prospective buyers to our state-of-the-art facility from over 100 miles away. We serve Tampa, Brandon, and all the surrounding areas including Riverview, Bloomingdale, Gibsonton, Fish Hawk, Sun City Center, Ruskin, Lakeland, Sarasota, Wimauma, Plant City, Thonotosassa, Temple Terrace, Seffner, and Valrico.
We can help you park a brand new VW in your driveway today. We have all the Volkswagen models that you know and love including Jetta, Passat, and Tiguan. If you are looking for some of our more iconic staple vehicles, than you can always try out the GTI, Beetle, or Golf too. Our staff can help you find the right Volkswagen, at the right price, with the right options, and the right incentives. Let us get to work for you so that you can have the perfect vehicle.
If you are looking for something pre-owned, then you have definitely come to the right place. We are amongst the top Certified Pre-owned Volkswagen dealers, and we have an impressive pre-owned inventory that draws people in from miles around. All of our pre-owned vehicles, whether they are certified or not, are of extremely high quality. That’s because we take the time to meticulously inspect every vehicle that we get in our inventory before we sell it.
No matter what you come to Brandon Volkswagen for, you can be sure that you are getting the best customer service that any dealership can provide. Let us show you how fun buying a new or pre-owned car can be, and we will make your Volkswagen service simple and easy too.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,293 reviews
August 11, 2020
Awesome experience, I feel coming here I get personal preference, and the fact everyone is personable makes me want to come here all the time, and if I have to wait I dont mind, I know my vehicle is g preference, and the fact everyone is personable makes me want to come here all the time, and if I have to wait I dont mind, I know my vehicle is going to be taken care of. More
by JEFFERSON.SANDS
Verified CustomerEmployees Worked With
MR. BRIAN VEGA
August 10, 2020
Staff was extremely nice and friendly. Probably the best experience buying a vehicle I’ve ever had. Aaron and Josh were the best. This place is Awesome. experience buying a vehicle I’ve ever had. Aaron and Josh were the best. This place is Awesome. More
by sitakalima
Employees Worked With
Aaron and Josh were awesome.
August 08, 2020
As an on going customer, I am pleased with the care provided to our vehicle. The service and your front office personal are knowledgeable with the product they sell. provided to our vehicle. The service and your front office personal are knowledgeable with the product they sell. More
by MARREROMIGDALIA12
Employees Worked With
Carlos, Alphonse Polizzi, Peter D'Alessandro, Rob Claus, Jeremy White, Michael "MJ" Johnson, ADAM Sininsky, Hugh Palmer
August 06, 2020
Flawless execution! Great team. Service was done with great quality and on time. Sales team was helpful in providing information and test drive. Good job great quality and on time. Sales team was helpful in providing information and test drive. Good job More
by VKARTAS
Employees Worked With
Jeremy White, Michael "MJ" Johnson
August 06, 2020
Trouble shooting on problem with my vehicle was excellent They replaced the battery when I told the service representative that the start/stop system was rendering it unable to handle the operation of the veh They replaced the battery when I told the service representative that the start/stop system was rendering it unable to handle the operation of the vehicle in the stop mode. VW needs to review the viability of this system when in heavy stop and go traffic in Florida during extremely hot and humid weather. More
by TSPENADER
Employees Worked With
Rob Claus
August 05, 2020
Carlos in service was great! He always takes care of his customers and make sure everything is thoroughly explained. Highly recommended. Sales department is not as professional as service. customers and make sure everything is thoroughly explained. Highly recommended. Sales department is not as professional as service. More
by CH
Employees Worked With
Carlos Melendez
August 05, 2020
New purchase. As in the past VW Brandon were as accommodating as possible, albeit with a view to encouraging us to purchase/lease a new vehicle. When our lease wit As in the past VW Brandon were as accommodating as possible, albeit with a view to encouraging us to purchase/lease a new vehicle. When our lease with Honda is over, we will come back to VW Brandon and hope to lease a Passat at NO MORE THAN $300 a month More
by regpenkelly
Employees Worked With
RC, Reggie and Finance dude.
August 05, 2020
Although it took a little longer than I’d like and the waiting area was a little compact- the service was good. The only thing that could’ve made it better is I wish my car was washed and vacuum after bei waiting area was a little compact- the service was good. The only thing that could’ve made it better is I wish my car was washed and vacuum after being serviced. More
by KAM.BARNES
Employees Worked With
Not sure.
August 05, 2020
Brandon VW performed a warranty repair for me a few months ago and within a week the problem returned. I brought it back in and they stated they needed to order a part and would call me when it arrived months ago and within a week the problem returned. I brought it back in and they stated they needed to order a part and would call me when it arrived. One and a half weeks later, I hadn't received a call so I called to inquire. First, they put me on hold for upwards of 30 minutes until I hung up and called back. When I called back, they were very rude and condescending about me trying to schedule an appointment and about the fact that they had not called me about the part arriving. Instead of taking the five seconds it takes to schedule my appointment, they insisted I do so myself online. The trouble with that is the online system requires you tell them what the repair is and because no one at Brandon VW service department communicates with their customers, I had no idea what the repair was. When I finally brought the vehicle back for the repair, they told me they would have it done within the day. They then called me to notify me that they would have to keep the vehicle for a few more days. I inquired on a loaner vehicle or a rental car and they basically laughed in my face and told me I am out of luck, despite the sales retention manager telling me they had such program. All in all, the service at this dealership is awful. They can't get the repairs right, they don't communicate, and when you call with questions they are rude, condescending and patronizing and are totally okay with telling you to to spend your own money on a rental car when the repair is a warranty repair due to poor prior service. I will never visit this dealership or shop ever again. Very unprofessional. More
by JBEAM757
Employees Worked With
Carlos
