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Volkswagen Brandon
Tampa, FL
2,434 Reviews
Volkswagen dealership in Tampa FL
You need the right team when you want to buy a car. You need a team that will be there for you throughout the entire buying process, and long after. For years, we have catered car-buying experiences to our customers to ensure that they always have a good time, no matter what vehicle they leave here in. The bottom line is, car shopping should be fun. The next time you need a car, come to Brandon Volkswagen, we will ensure that you have a great time, and that you get the great VW that you have always wanted.
We are a family owned dealership that has been operating in Tampa for many years. Brandon Volkswagen has been a part of our family since 2008, though the dealership has stood here for even longer. Because we always put our customers first, we have attracted prospective buyers to our state-of-the-art facility from over 100 miles away. We serve Tampa, Brandon, and all the surrounding areas including Riverview, Bloomingdale, Gibsonton, Fish Hawk, Sun City Center, Ruskin, Lakeland, Sarasota, Wimauma, Plant City, Thonotosassa, Temple Terrace, Seffner, and Valrico.
We can help you park a brand new VW in your driveway today. We have all the Volkswagen models that you know and love including Jetta, Passat, and Tiguan. If you are looking for some of our more iconic staple vehicles, than you can always try out the GTI, Beetle, or Golf too. Our staff can help you find the right Volkswagen, at the right price, with the right options, and the right incentives. Let us get to work for you so that you can have the perfect vehicle.
If you are looking for something pre-owned, then you have definitely come to the right place. We are amongst the top Certified Pre-owned Volkswagen dealers, and we have an impressive pre-owned inventory that draws people in from miles around. All of our pre-owned vehicles, whether they are certified or not, are of extremely high quality. That’s because we take the time to meticulously inspect every vehicle that we get in our inventory before we sell it.
No matter what you come to Brandon Volkswagen for, you can be sure that you are getting the best customer service that any dealership can provide. Let us show you how fun buying a new or pre-owned car can be, and we will make your Volkswagen service simple and easy too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,434 reviews
August 05, 2020
Carlos in service was great! He always takes care of his customers and make sure everything is thoroughly explained. Highly recommended. Sales department is not as professional as service. customers and make sure everything is thoroughly explained. Highly recommended. Sales department is not as professional as service. More
by CH
Verified CustomerEmployees Worked With
Carlos Melendez
August 04, 2020
not good not reliable tech does not know how to xx oil level and leaves eng low 1.5 qt low.could have caused eng problems or loss of eng not reliable tech does not know how to xx oil level and leaves eng low 1.5 qt low.could have caused eng problems or loss of eng More
by ELWRNK
Employees Worked With
Jeremy White
August 04, 2020
My wife and I were pleased with the sales portion of the deal. I dealt with Chris Stevens via internet and text in our initial contact. After going back and forth I made an appointment with Chris the next d deal. I dealt with Chris Stevens via internet and text in our initial contact. After going back and forth I made an appointment with Chris the next day. When we got there Juan greeted us and was willing to help because Chris was with another customer. I thought that was kinda crappy considering we had an appointment set up. Anyway when Juan saw the correspondence with Chris and I he was going to leave us wait for Chris. He offered while we were waiting to get a vehicle we were looking at so we could check it out. After Juan heard we were trying to lease, he took the deal over since he was the dealers lease expert. Juan was Exceptional. Very honest, very upfront, and willing to help us save money through the deal. Didn’t try to nickel and dime us. He actually suggested we save our down payment because it wouldn’t help anyway. Finance is where they lose a star. Initially everything was great and friendly. Process was smooth, but then I started getting hounded repeatedly about the “extended protection” and it got annoying. I listened, and declined. It should have been a simple, “Are you sure?”, but it was more of almost borderline insulting. He asked is I protected any of my cars, then pointed out that I protect my phone because I have a case on it. Sorry, I don’t hold my car in my sweaty hands and drop it and crack the windshield. I could tell, very subtle his attitude and voice tone changed a bit after that. He was still friendly and courteous, though. Take the extended care harassment out of it and it would have been a five star experience. Ask for Juan, especially if you’re even remotely thinking about a lease. More
by kiefferjeffry
Employees Worked With
Christopher Stevens, Juan
August 02, 2020
Brandon VW made it easy. Made appointment via email 4 days prior and received a quick confirmation soon after. Dropped Passat before they opened and got a call shortly after Made appointment via email 4 days prior and received a quick confirmation soon after. Dropped Passat before they opened and got a call shortly after they opened from Austin. He reviewed what service was needed answered my concerns about a few other items. As promised, Austin text me with an itemized list of what the prices were for each item we discussed. I text him back with my choices and also with a request from me to possibly have all work completed by 3 PM that day. Austin text back that he'd tell technician about my request and he saw no problem getting it done. A few hours prior to me picking up vehicle, Austin called to inform me vehicle was ready. Picking up vehicle went smooth with a detailed explanation by Austin for all work done. Austin was professional and left decisions to do work up to me without any pressure. Will highly recommend Austin and will call him for next service appointment. More
by UZDWEELS
Employees Worked With
Austin Mechan
August 02, 2020
Even with a pandemic they took me right in after I had a belt break. They communicated with me throughout and was able to have the work done that day. belt break. They communicated with me throughout and was able to have the work done that day. More
by DAKDOGG10
Employees Worked With
Johnny
August 01, 2020
Great job!!!!! My car is running brand new.. Carlos Melendez is the best!!!!! Carlos was very knowledgeable about VW products and I would recommend him to anyone. Melendez is the best!!!!! Carlos was very knowledgeable about VW products and I would recommend him to anyone. More
by MICHAELWILLIAMS0422.MW
Employees Worked With
Carlos Melendez
August 01, 2020
Great serviceGreat serviceGreat serviveGreat Great service Great service Great servive Great service Great service Great service Great service Grea service Great service Great servi Great service Great service Great servive Great service Great service Great service Great service Grea service Great service Great service Great service Great service Great service More
by JPINOY2004
Employees Worked With
Alphonse Polizzi, Peter D'Alessandro, Rob Claus, Jeremy White, Michael "MJ" Johnson, ADAM Sininsky, Hugh Palmer
August 01, 2020
Chris was very helpful and made sure we got a deal that worked for me. I highly recommend going to this dealership and I will go again in the future.The lady in finances was very nice and helpful as well. worked for me. I highly recommend going to this dealership and I will go again in the future.The lady in finances was very nice and helpful as well. More
by POPLUMP
Employees Worked With
Chris Stevens
August 01, 2020
They are very nice! Super good, I love this dealer has been taking care my care for two years . They will give you a safe and pleasure service. been taking care my care for two years . They will give you a safe and pleasure service. More
by BARBIESWAN88
Employees Worked With
Alphonse Polizzi, Peter D'Alessandro, Rob Claus, Jeremy White, Michael "MJ" Johnson, ADAM Sininsky, Hugh Palmer
July 31, 2020
First, I have to say I love my VW Atlas that I bought in Fort Myers, FL. In Dec. I have plastic piece on a seat that broke. I happened to be close to Brandon VW and thought I would see if they could help me Fort Myers, FL. In Dec. I have plastic piece on a seat that broke. I happened to be close to Brandon VW and thought I would see if they could help me out. I must say it was top ten worst customer service I have ever had. I am glad I didn't buy my car there and give them any of my money. The service tech expected me to go there 3 times to snap on a plastic piece that should take about 10 seconds to replace. I don't understand this lack of understanding that I don't want to drive 25 miles each way 3 times for a plastic piece to be snapped into place. And I was offered no alternative just too bad. So I will be choosing to use another VW dealership maybe one where the customer service is better and some common sense is used. More
by donuf44
Employees Worked With
Rob Claus
