Volkswagen Brandon

Tony was wonderful, polite and helpful. He listened to my request and got to work. He worked very hard with our request and I appreciate his time and understanding. The day of the purchase, He listened to my request and got to work. He worked very hard with our request and I appreciate his time and understanding. The day of the purchase, from the total amount spent in the dealer and signing I was very pleased. I was in and out with one hour. The team worked fast and everything was smooth. I will definitely come back ;) More

Nice dealership, everyone was very friendly and very accommodating to my checklist of car wants. accommodating to my checklist of car wants. More

I had a great experience at Brandon Volkswagen. They stayed late to help me look at vehicles and then do paperwork. They never rushed me and were very nice and knowledgeable. They stayed late to help me look at vehicles and then do paperwork. They never rushed me and were very nice and knowledgeable. More

Prices are great direct staff was very helpful. Bit of a disconnect between the group who handle detailing and service as I had to wait longer for a process that I thought wasn’t going to be done Bit of a disconnect between the group who handle detailing and service as I had to wait longer for a process that I thought wasn’t going to be done till the next day and for floor mats that are missing from my new suv which I still don’t have. More

The experience at the dealership was great. Ruben made the process seamless and genuinely cared about my concerns and my wife's satisfaction which made the experience leagues above past experie Ruben made the process seamless and genuinely cared about my concerns and my wife's satisfaction which made the experience leagues above past experiences. More

Great guys, great services, very nice office space. Friendly faces and professional attitudes. Would go back anytime Friendly faces and professional attitudes. Would go back anytime More

Amazing service, clean showroom, knowledgeable, didn't feel rushed, cheerful work place, positive energy, good vibes only! feel rushed, cheerful work place, positive energy, good vibes only! More

Kevin Boles was awesome! ! He greeted us immediately upon arriving, and provided us with the needed information about the 2022 ID.4. ! He greeted us immediately upon arriving, and provided us with the needed information about the 2022 ID.4. More

very helpful and the deal was easy to do. tony was very helpful and thorough. tony was very helpful and thorough. More

I was in contact with Kevin for a few days looking at Taos and things happened, and I couldn't keep my appointment, so, I rescheduled, and then I called on a Saturday morning and asked him if the car w Taos and things happened, and I couldn't keep my appointment, so, I rescheduled, and then I called on a Saturday morning and asked him if the car was still there. I'd love to come see it, he said. He would go right now to have it pulled up front, have gas in it so that I can look at it. . When I got there, the car was sold, I know they can't hold a car. When I got there, Kevin was looking for the keys in the lock box and other places? didn't he pull the car around like he promised he would?? NO, he didn't because when I got there, and saw me that is when he started looking for the keys. He must have known it was sold or someone was making a deal on the car, because IF he went to pull the car around for me like he said he would do (right away) he would have realized the car was gone. And he should have called me RIGHT AWAY to avoid this 1nearly 2 -hour trip to Brandon VW. This tells me he never checked to see if the car was there before I made the hour and a half trip to the dealership. And what's more aggravating is I never got a phone call a day or two later from him apologizing. I am very disappointed. I should have gotten a phone call An apology or something and I didn't get anything not very professional. More