Volkswagen Santa Monica

Helpful and Patient The service department is excellent, they really know what they're doing. Willie Rockett, the service manager, listens and cares. Alexander Gross, one The service department is excellent, they really know what they're doing. Willie Rockett, the service manager, listens and cares. Alexander Gross, one of the salespeople, was extremely helpful and patient with my needs. More

Willie is the best! My wife & I have been coming to the dealership for years! We are treated kindly, honestly and with respect. VW SM is the best out there....Willie alwa My wife & I have been coming to the dealership for years! We are treated kindly, honestly and with respect. VW SM is the best out there....Willie always takes care of us, always! Thanks VW SM! More

Santa Monica Volkswagen Service Department Kudos to Mr. Ryan Maldonado, Volkswagen Santa Monica Service Advisor. Ryan was very helpful, and very effcient in getting to the bottom of my concern Kudos to Mr. Ryan Maldonado, Volkswagen Santa Monica Service Advisor. Ryan was very helpful, and very effcient in getting to the bottom of my concerns. Very knowlegable. He got me in and out in no time, as promised. I highly recommend him for service needs. I've been taking my car in for years at this location, and have never been disappointed. Thanks for all you do!!!!!! More

Service department is excellent! I have been coming to this dealership for service on my Eos for 8 years. Peyman Kahen is excellent to work with and he is very helpful in outlining th I have been coming to this dealership for service on my Eos for 8 years. Peyman Kahen is excellent to work with and he is very helpful in outlining the services my car needs, when they need to be done, how much they will cost, and how long it will take. He's honest, friendly, and helpful. I would recommend him and this service department to anyone. More

Service manager gave great service with attention to detail! I was kept informed by the manager for the service to the car. The transportation helped out a lot also. The service manager, Rod, made sure to infor I was kept informed by the manager for the service to the car. The transportation helped out a lot also. The service manager, Rod, made sure to inform me about what had been done to the car and was very helpful! Very friendly. More

First great car purchase experience Buying a car in Los Angeles is usually synonym of hassle and waste of time but with vitaly at Wolkswagen it was a real pleasure the first sales guy wh Buying a car in Los Angeles is usually synonym of hassle and waste of time but with vitaly at Wolkswagen it was a real pleasure the first sales guy who listen to you and your expectations and do the best to reach it. So I would highly recommend his service if you are looking for a car !!! More

Great Service I had a great experience at Volkswagen Santa Monica. Matt Bell assisted me and he went above and beyond! The process for getting my side mirror fixed I had a great experience at Volkswagen Santa Monica. Matt Bell assisted me and he went above and beyond! The process for getting my side mirror fixed went so smoothly. Matt even stayed a couple minutes after the dealership closed to give me my car (and on a Friday)! I can't recommend this dealership, and Matt, enough. More

Well run dealership I had a very good purchase experience with Moe and Tammy. I made the deal from Seattle and flew down to write a check for it as agreed. The car was in I had a very good purchase experience with Moe and Tammy. I made the deal from Seattle and flew down to write a check for it as agreed. The car was in excellent condition as they had described . The dealership is well run and the people that I met were top notch. I would do business with Santa Monica VW again. Job well done! The Touareg is great. Thank you, Brent Taylor More

No hussle Brought my car to fix a fuel pump recall problem and Peyman Kahen, one of service representatives provided an excellent customer service. He is very p Brought my car to fix a fuel pump recall problem and Peyman Kahen, one of service representatives provided an excellent customer service. He is very professional and a good communicator. Thank you! More

GREAT EXPERIENCE Raufel Muhammad was the salesman, who made my day. he is a kind person, patiently explained my options, so it was pretty easy to make my decision and Raufel Muhammad was the salesman, who made my day. he is a kind person, patiently explained my options, so it was pretty easy to make my decision and purchase the VW JETTA. More