Volkswagen of Eau Claire - Service Center

The folks at Ken Vance VW left nothing to be desired. Came in for a service appt, where Jon and newbie Tyler treated us like royalty, and ended up leaving in a new car because Pat and James and Logan gav Came in for a service appt, where Jon and newbie Tyler treated us like royalty, and ended up leaving in a new car because Pat and James and Logan gave us the royal treatment, too. They all deserve to have parks named after them like Pat has there on Lowes Creek Road. More

Best service around, very helpful and courteous, knowledgeable. No pressure for extras. Would not change a thing. knowledgeable. No pressure for extras. Would not change a thing. More

Employees were very professional and helpful. I was very satisfied with the appointment and will be back. I was very satisfied with the appointment and will be back. More

Came in a little early for appointment and took me in. Friendly and ready for a bad joke I had for them. Kidded about the broken coffee pot and had I been a day early there would have been no coffee. F Friendly and ready for a bad joke I had for them. Kidded about the broken coffee pot and had I been a day early there would have been no coffee. Fortunately I had all the coffee I needed for the day. A nice bottle of H2O took care of thirst. Free car wash and out of there. More

Everyone was super friendly and very accommodating! I will definitely be back should I need further service. I will definitely be back should I need further service. More

Very impressed with the communication! This gave me personalized feeling that I do not get with other automotive businesses. This gave me personalized feeling that I do not get with other automotive businesses. More

Oil change and tire rotation done professionally and timely! Michelle and her crew top drawer! timely! Michelle and her crew top drawer! More

The staff are so wonderful to work with and very thorough. Very friendly and accommodating. thorough. Very friendly and accommodating. More

Clean good coffee. Nice waiting area. Service completed in a timely manner. Review of service explained. Nice waiting area. Service completed in a timely manner. Review of service explained. More

My experience for service here has been great. Friendly & knowledgeable staff. The shuttle service has always been available within a short time and the drivers are very friendly:-) Thank you f Friendly & knowledgeable staff. The shuttle service has always been available within a short time and the drivers are very friendly:-) Thank you for your service! Kim Haas More