Volkswagen of Eau Claire - Service Center

Took our CRV in for recall. Told our car was condemned. Told we were on our own to find a 70 mile ride home. Totally shocked and very unprofessional. Service was very snooty to Told our car was condemned. Told we were on our own to find a 70 mile ride home. Totally shocked and very unprofessional. Service was very snooty to say the least. They could have told us ahead of time to prepare More

Service is not what it used to be. Hard to get my vehicle in. Wait is too long… Hard to get my vehicle in. Wait is too long… More

The service department is friendly and helpful. I always feel welcomed and in good hands. The service techs are great and I have no complaints about their work, whether routine service or repairs. I always feel welcomed and in good hands. The service techs are great and I have no complaints about their work, whether routine service or repairs. More

Great service, communication and timing. Appreciate all they did to help us fix the car. Appreciate all they did to help us fix the car. More

Very timely, professional, got all the work done without a problem. Accommodating, as I needed a loaner car. a problem. Accommodating, as I needed a loaner car. More

I was really at the Honda dealership for an oil change. Everything went just fine. You may have seen me checking the oil level in the parking lot. I always to that since a dealership in Arizona did not put Everything went just fine. You may have seen me checking the oil level in the parking lot. I always to that since a dealership in Arizona did not put enough oil in my car during an oil change. I drove the car home. A while later I decided to check the oil. There was none on the stick. I made a mistake by not going with the car to see how low it really was. The car did maintain oil pressure. So, there must have been at least some oil in it. More

I had a very positive experience with service for my Audi 3. It was timely and communication was great. 3. It was timely and communication was great. More

I typically have great service but came in at 4pm and got prompt service. At 440 I noticed it took longer than usual. At 445 I noticed my car parked but no one had talked to me. At 5 pm I walked back and had prompt service. At 440 I noticed it took longer than usual. At 445 I noticed my car parked but no one had talked to me. At 5 pm I walked back and had to ask a service tech for someone, as the desk support was talking to a manager who looked pretty relaxed in the office. I was told “I have to finish up the paperwork yet.” Even though no one was working on my paperwork and I got an immediate total that was due. It seemed more as the manager pulled the staff aside and away from their normal awesome duties and left me waiting. Maybe because it was 5 and he was trying to get out of there? I also did not receive a copy of the service work and information about my vehicle but I definitely received my receipt. This was just a let down from the typically amazing service I receive here. Jess is always great and phenomenal. The guy is typically top notch as well. Hopefully this was a one off (This was Honda service center) More

Great service and great communication. No issues. Staff very personable and friendly. Staff happy to explain things. No issues. Staff very personable and friendly. Staff happy to explain things. More

I had my Audi A6 serviced here for a wiring issue. Everyone was friendly, knowledgeable and accommodating. Everyone was friendly, knowledgeable and accommodating. More