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Volkswagen of Eau Claire - Service Center

Eau Claire, WI

4.6
383 Reviews

383 Reviews of Volkswagen of Eau Claire - Service Center

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April 13, 2023

Always very professional. It’s a pleasure to take my car for service. I feel very confident about all aspects. More

by sargeantR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Check engine and epc light came on 20 miles after the oil change, shifting weird. More

by GRACEKD714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
April 12, 2023

The staff are kind and knowledgeable but I was disappointed there was seemingly nothing they could do to fix my car's issue. More

by Lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 11, 2023

The folks at Ken Vance VW left nothing to be desired. Came in for a service appt, where Jon and newbie Tyler treated us like royalty, and ended up leaving in a new car because Pat and James and Logan gav More

by S2nPam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Waroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Kyes, Jon and Tyler in Service
April 11, 2023

Best service around, very helpful and courteous, knowledgeable. No pressure for extras. Would not change a thing. More

by WOOGIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Whitman, Westley Hoyt
April 08, 2023

Employees were very professional and helpful. I was very satisfied with the appointment and will be back. More

by JWTRAYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 07, 2023

Came in a little early for appointment and took me in. Friendly and ready for a bad joke I had for them. Kidded about the broken coffee pot and had I been a day early there would have been no coffee. F More

by WENDYGWGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and a new guy in Service Department.
April 07, 2023

Everyone was super friendly and very accommodating! I will definitely be back should I need further service. More

by KELLSEY.RUPPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Schwartz
April 06, 2023

Very impressed with the communication! This gave me personalized feeling that I do not get with other automotive businesses. More

by NYLANDR3904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
April 06, 2023

Oil change and tire rotation done professionally and timely! Michelle and her crew top drawer! More

by JWYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Jonathan