Volkswagen of Eau Claire - Service Center

My service appointment was fine. I am currently waiting to see if the recall fix worked or not. I am currently waiting to see if the recall fix worked or not. More

All was good except they neglected to reset my Oil change computer reading that I had called to add to the list of things to do. computer reading that I had called to add to the list of things to do. More

Good customer service service explained what the issue was & what the cause could be why I had vehicle in was & what the cause could be why I had vehicle in More

Everyone that I worked with at Volkswagen of Eau Claire were friendly and easy to work with. They got me in for service and updated me throughout the whole process! were friendly and easy to work with. They got me in for service and updated me throughout the whole process! More

I have had many years of their service. However, I ended up waiting nearly two and a half hours to get my oil changed without any explanation. I was told this appointment would take roughly However, I ended up waiting nearly two and a half hours to get my oil changed without any explanation. I was told this appointment would take roughly one hour or so. I was incredibly patient and thanked them for the service, however, proper communication would have been appreciated given the circumstance that I waited at the dealership. Overall, I was just disappointed in the lack of communication given my patience and time spent waiting at the dealership. More

Tyler's customer service and attention to detail is outstanding. I appreciate the quality of work done on my vehicle every time I bring it in for service. outstanding. I appreciate the quality of work done on my vehicle every time I bring it in for service. More

Great service, again. I have many years with them for VW purchases, general maintenance, and two car body repairs. Trusted full dealership in Eau Claire. I have many years with them for VW purchases, general maintenance, and two car body repairs. Trusted full dealership in Eau Claire. More

Good quality work, they handled everything from start to finish. Would recommend to any person finish. Would recommend to any person More

Extremely kind and courteous service and sales employees! Very comfortable environment. I hope to have a relationship with them for many years to come. Very comfortable environment. I hope to have a relationship with them for many years to come. More

They provided excellent, professional service and good follow-up for the warranty work on my pickup. follow-up for the warranty work on my pickup. More