Volkswagen of Fort Myers

Oh Boy /lousy phone service/system The salesperson Mr Mesidor was courteous, explanatory and professional. His Manager(Alex) was also a true professional. The car is functional and pe The salesperson Mr Mesidor was courteous, explanatory and professional. His Manager(Alex) was also a true professional. The car is functional and performs well (Thus far). Now the minuses in the dealership. earlier this week I had several questions and I had misplaced the salesperson card , Tried to call the dealership several times only to be routed several times and eventually I spoke to the service center Three times they attempted to route me to someone in the front and or the receptionist , only to greeted by A ghost. I even left a message in the GM ( no mention of being on vacation on his voice mail ) It seems the phone is only answered at will and not too often. I finally contacted the Sonic Corporate office in North Carolina, and explained my frustration , They listened and advised me they would contact the GM to call me . Today several days later, I was able to speak to a human being at the dealer, only to be told he is away on vacation!!!.Could have left a message indicating same. I had to visit the local Honda dealer in Coconut point to resolve my questions, then i was able to speak to Mr Mesidor, and he explained and resolved my other concern ( pass seat air bag light on unless there is person seated) . My comments are not indicative of the salespersons, service, vehicles, and staff, Jut the LOUSY PHONE SERVICE, cheap is not always the BEST.. Someone should be available at all times to answer the incoming CALLS More

Great 1st Time Buying Experience for Single Woman I had lost my car in the SWF Flooding a week prior and I needed to purchase a vehicle within a certain price range for my insurance coverage. I conta I had lost my car in the SWF Flooding a week prior and I needed to purchase a vehicle within a certain price range for my insurance coverage. I contacted the dealership about some cars of interest and spoke with Mike Welden. He was really friendly and answered all of my initial questions. When I arrived at the dealership, I was immediately greeted by Joe Weidenfeller and Mr. Welden. I was by myself and nervous because I have never purchased a vehicle on my own before and a female, who does not know a lot about cars. Mr. Weidenfeller sat down with me and treated me like I was his own daughter looking at vehicles. He explained everything in great detail and spoke with my parents who live across the country over the phone to explain things. He never rushed me or made me feel pushed. He was just straightforward and honest. He helped me get me an excellent vehicle that was not only within my budget, but also has tons of updated features that I never would have thought I would have been able to get within my price range. When I say that Mr. Weidenfeller and his team went above and beyond to help me get everything set up properly, this is not an exaggeration. They stayed after hours and even took my rental car back for me. These guys are great! I will definitely use Mr. Weidenfeller's services again and hope you do too! More

Boken promise Hi I bought two cars from you and I was given 1 key for my second car and I was promised a second key and it has been three months Hi I bought two cars from you and I was given 1 key for my second car and I was promised a second key and it has been three months More

Excellent car buying experience We were very impressed with the knowledgeable, professional and courteous manner of our sales advisor Joe Weidenfeller. Our overall buying experience We were very impressed with the knowledgeable, professional and courteous manner of our sales advisor Joe Weidenfeller. Our overall buying experience was very positive and stress free. More

Ay Istenem! Car shopping ist sehr gut! My fiancee and I had the very good fortune to discuss our new car requirements with Joe, whose business card lists him as a Senior Sales Advisor. We' My fiancee and I had the very good fortune to discuss our new car requirements with Joe, whose business card lists him as a Senior Sales Advisor. We're so glad he used that term, because he's not like any car salesman either of us has ever met. Joe was cordial, patient, and friendly, getting to know and understand our needs (specifically a smooth supportive ride in the front passenger side that would be easy on my fiancee's back). We test drove a VW, then returned the next day to test drive another one. Joe was so helpful, giving us all the information we needed, never pressuring us, and advising and enabling us to have a valuable learning experience. His business card should read "Sales Advisor Extraordinaire". Alex, the facility's manager, visited with us briefly each day we were there. A cordial gentleman, he was also quite friendly and helpful. This is how car shopping should be: an unpressured, informative, and pleasant experience. Mahalo, Joe! Danke, Alex! More

I love my new Car! I had a wonderful buying experience at VW of Ft Myers. I knew which car I wanted so I was just a matter of where I would be purchasing. Joe Wiedenfell I had a wonderful buying experience at VW of Ft Myers. I knew which car I wanted so I was just a matter of where I would be purchasing. Joe Wiedenfeller gave me the car I wanted at a reasonable price. He was a joy to work with and made the process fun! I would definitely recommend them to my friends & family! More

Great buying experience Did my research and decided to try VW of Fort Myers and so glad I did... From the time I entered the dealership was a pleasure... The professionalism Did my research and decided to try VW of Fort Myers and so glad I did... From the time I entered the dealership was a pleasure... The professionalism and honesty was second to none... Our salesperson Joe Weidenfeller was honest and sincere... Well versed in our Beetle and catered to our needs... From Joe to the General Sales Mgr and the Finance Mgr... All were top notch... My hat off to you gentlemen... I HIGHLY recommend them to anyone looking for a new vehicle new or used. More