Volkswagen of Fort Myers

The easiest buying experience I’ve ever had. Todd Bursztyn and Dean Williams were exceptional. Todd Bursztyn and Dean Williams were exceptional. More

My experience was very good at Volkswagen dealership. My sales person was excellent went out of his way to make the deal happen. Can’t say enough about him. My sales person was excellent went out of his way to make the deal happen. Can’t say enough about him. More

Wonderful experience at the Ft Myers Volkswagen dealership. From start to finish I was taking care of and explained all details about the process of purchasing my cross sport. Thank you to all for dealership. From start to finish I was taking care of and explained all details about the process of purchasing my cross sport. Thank you to all for going above and beyond. More

I leased a vehicle, bought another and now leased for a second time from VW of Fort Myers. Each interaction has been great! second time from VW of Fort Myers. Each interaction has been great! More

Buying a car can be a stressful process but the team at VW of Fort Myers go above and beyond to make it a good experience. VW of Fort Myers go above and beyond to make it a good experience. More

Joe and his team were very helpful with turning my lease car in and I brought a new one. Thank you everyone for helping me today. car in and I brought a new one. Thank you everyone for helping me today. More

Friendly, professional & transparent. No pressure Team effort. Job extremely well done. Highly recommended dealership for consideration rather new or used. No pressure Team effort. Job extremely well done. Highly recommended dealership for consideration rather new or used. More

Terrible Customer Service Experience at Volkswagen of Fort Myers If I could give zero stars, I would. I called Volkswagen of Fort Myers this morning at 10:30 am and spoke with Diego, the so-called “sa Fort Myers If I could give zero stars, I would. I called Volkswagen of Fort Myers this morning at 10:30 am and spoke with Diego, the so-called “sales manager,” to request a payoff quote for my 2022 Atlas, which I leased through this dealership. From the very beginning, Diego was unhelpful and dismissive. He told me he couldn’t provide a payoff quote and insisted I contact Volkswagen customer service instead. I explained to him that customer service had already directed me—on three separate occasions—to the dealership for this exact request. I also mentioned that another dealership had no problem giving me a payoff quote a few months ago. Diego reluctantly said he’d call me back. Thirty minutes later, I still hadn’t heard from him, so I called back. After being transferred twice by his sales team, I was dropped into someone’s voicemail. Frustrated, I called yet again and, this time, Diego answered. His tone was unwelcoming and rude. I pleaded with him to assist me, but he claimed they were “too busy with customers” and someone would call me back “when able.” When I asked for an estimate on timing, he gave me a vague, dismissive response: “I don’t want to lie to you and give you a time since we’re extremely busy.” It’s now 2:11 pm—nearly four hours later—and I have yet to receive a call back. Meanwhile, I contacted a dealership in Fort Pierce, and they provided me with a payoff quote in just five minutes. Volkswagen of Fort Myers clearly does not value their customers’ time or business. Diego’s lack of professionalism and unwillingness to assist was infuriating. If you’re looking for reliable and respectful service, avoid this dealership at all costs. More

It was a pleasure doing business with all people that took part in making our experience truly exceptional! Thank you to Luis and the management staff for making sure we were totally satisfied with our p took part in making our experience truly exceptional! Thank you to Luis and the management staff for making sure we were totally satisfied with our purchase.They never pressured us at anytime and made us feel very comfortable throughout the whole process! Would highly recommend!! More

My first time working with a VW dealership and man was this the easiest and quickest trade/purchase I have ever done! Todd my sales rep , Tommy the used sales manager and Dean in finance were all super ni this the easiest and quickest trade/purchase I have ever done! Todd my sales rep , Tommy the used sales manager and Dean in finance were all super nice and helpful, everyone was really, but these are the names I can remember. It was by far my most pleasant car purchasing experience I have ever had. I can’t thank them enough for all of their help!! More