Volkswagen of Fort Myers

I contacted this dealer by email to verify the details of the vehicle listed and to schedule an appointment. I was told the car would be ready and waiting when I arrived. It was not. It was not even cleane the vehicle listed and to schedule an appointment. I was told the car would be ready and waiting when I arrived. It was not. It was not even cleaned up. I was told the sales "team" would be given my trade information and be waiting to make this deal happen. They did not. Hard to sell a car like this guys. More

I have bought 3 VW at this dealership already. Their service department has been exceptional, and they offered to get the VW factory rep involved to resolve an issue. Nobody is perfect, but this dealers service department has been exceptional, and they offered to get the VW factory rep involved to resolve an issue. Nobody is perfect, but this dealership tries had to be. Friendly people who care enough to please me. When I need another car, I just might buy it from here. More

Gotta say my experience was much different than the other review here. Worked with Joe and Lou and the were both Friendly and easy to work with. They guaranteed me the best price and I called the other VW d review here. Worked with Joe and Lou and the were both Friendly and easy to work with. They guaranteed me the best price and I called the other VW dealers in the area. It was the best deal! I was nervous at first because I was afraid I was gonna get taken for a ride. I couldn't have been more wrong. The let me know how important my business was to them and they made me feel very comfortable with my decision. Thanks Guys, you made a scary experience into a pleasant one! More

We bought a used Passat from them in June 2008. They told us the car was owned by an elder man who had originally bought it from them new. They told us he had done all the maintenance there at there dealersh us the car was owned by an elder man who had originally bought it from them new. They told us he had done all the maintenance there at there dealership and we could get copies. I bought a one way ticket to fly to Fort Myers to buy the car. When I asked for the maintenance records they only furnished those for 2008 and said that the service manager wasn't there to provide the rest. He assured me that they knew all the history of the car because the single owner did all the service there. Later after purchasing the car I ran the VIN on a friend's carfax account. Turns out the car had been bought in Maryland. The car has been owned twice and the elderly man in Florida only bought it in January and drove it 400 miles. The car seats turned out not to be leather as they said. In addition, they added extra fees to the price despite reassurances that all fees had already been added to the price they quoted me. Really put me on the spot to buy the car or buy an expensive ticket home with nothing to show for my money. Beware of these salesmen who will say anything to sell a car. More