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Volkswagen of Little Rock
Little Rock, AR
73 Reviews
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Volkswagen of Little Rock team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Volkswagen of Little Rock goes above and beyond the average dealership to provide North Little Rock, Benton, Bryant and Conway drivers with a modernly efficient, classically enjoyable experience. Whether you're from Little Rock looking to find a new Volkswagen model, or you're looking to get your vehicle serviced, the Volkswagen of Little Rock team can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 73 reviews
May 09, 2025
They said it will take 4 days before dropping the vehicle, but took 4 weeks to complete the service and return it. This is not the first time and same happened earlier. Very poor customer service vehicle, but took 4 weeks to complete the service and return it. This is not the first time and same happened earlier. Very poor customer service More
by BANDE0
Verified CustomerEmployees Worked With
Don't remember
May 09, 2025
Service was okay had a small issue with parts on being informed that my car needed to be there at dealership to program my car after i ordered a key..but had problem with tow company and service dept fixe informed that my car needed to be there at dealership to program my car after i ordered a key..but had problem with tow company and service dept fixed all and did a factory recall...wish it would not have taken the length of time but all in all service dept seems to have did a good job on my VW More
by Charles Queen
Employees Worked With
Taled to so many idk who gets credit and whom doesn't
May 09, 2025
I had a made an appointment for an oil change, tires rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil ch rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil change and the wiper blades. Was told the computer update was taking longer than anticipated. Have to bring it back on the 27th now. Oh and couldn't rotate my tires because the back ones were low on tread. Still haven't received a quote for tires but listening to the lady next to me complain about how she bought 4 brand new tires from them only to replace 3 of them a couple of months later....Don't think so. More
by PKAY362004
May 08, 2025
You all had my car for over a month. You broke brand new parts that we just got put in the car. You all are horrible. You broke brand new parts that we just got put in the car. You all are horrible. More
by luckie130
Employees Worked With
I don’t know the names of the service people
May 07, 2025
This dealership has not helped me get into an amazing car once, but twice! They’re all great people there and I’m more than satisfied with them once, but twice! They’re all great people there and I’m more than satisfied with them More
by ALLYSONKING
Employees Worked With
Kareem and Dustin
May 07, 2025
I bought a Jaguar and a Tiguan from them. Never had any trouble. Professional service. Never had any trouble. Professional service. More
by ELIZABETHDIXONBROWN
Employees Worked With
May 05, 2025
Left feeling less trustworthy toward the repair service center, got a mixed message and when I asked for a printout of the recommended repairs after paying over $200 for the diagnostic, I couldn’t get it. center, got a mixed message and when I asked for a printout of the recommended repairs after paying over $200 for the diagnostic, I couldn’t get it. More
by Rowan2008
Employees Worked With
N/A
