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Volkswagen of Macon
Macon, GA
14 Reviews
Volkswagen of Macon is owned and operated by Jackson Automotive Group. Jackson Automotive Group has been in business since 1955 with the third generation currently managing it. We currently own three stores in Macon with four different brands.
Of course, there are many reasons, but perhaps the most important is the incredible service we offer! From taking our time to ensure our customers have the best car buying experience when choosing a new Volkswagen model, to making sure each of our clients obtains the car loan and Volkswagen lease that he/she is most comfortable with, our commitment to you is unsurpassed.
From the latest selection of new Volkswagen models to our incredible variety of used cars here in Macon, Volkswagen of Macon likely has a model that will perfectly suit your personal style. And, of course, our friendly auto gurus are happily on hand to answer any questions you may have, as well as provide information about the model you're eyeing.
Volkswagen of Macon provides much more than new and used vehicles, however. Current Volkswagen owners love our onsite car service and maintenance center. Employing only highly trained technicians that use certified parts from the manufacturer, we make servicing your vehicle a simple, pleasant experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 14 reviews
November 23, 2025
Brian Hatfield is amazing. Great customer service pays attention to detail goes above and beyond remembers you by your name. His customer service is exponential and he’s one of Great customer service pays attention to detail goes above and beyond remembers you by your name. His customer service is exponential and he’s one of the reasons why I continue to go to Volkswagen in Macon. More
by Marshalee.Davis
Employees Worked With
Brian Hatfield
November 18, 2025
I was referred to sale agent Mr. Alonzo Thorpe to explore purchasing a much needed new vehicle. I knew I wanted a Honda SUV. He showed me several without being overbearing. I found a Alonzo Thorpe to explore purchasing a much needed new vehicle. I knew I wanted a Honda SUV. He showed me several without being overbearing. I found a Honda Pilot that met all my specs. I planned to after prayerful considering my options. I had already visited a few other dealerships. When he asked me which vehicle did I like best, I knew I wanted the Honda Pilot. The rest of the process went smoothly thanks to Mr. Thorpe, Mr Alex Perry and Mr. Gregory Williams. Thanks to this great team I am pleased to be driving a Honda Pilot. Thanks be to God! More
by joan4
Verified CustomerEmployees Worked With
Alonzo Thorpe, Gregory Williams, and Alex Perry
November 17, 2025
Irving was the best salesman. Honest, efficient, and listens. My car was clean from top to bottom and gave me exactly what I asked for. Honest, efficient, and listens. My car was clean from top to bottom and gave me exactly what I asked for. More
by mhd0824
Employees Worked With
Irving
November 15, 2025
I had the best experience at Volkswagen of Macon! My salesperson, Irving, was absolutely amazing—super patient, friendly, and made sure I got exactly what I wanted. After visiting a few dealerships, My salesperson, Irving, was absolutely amazing—super patient, friendly, and made sure I got exactly what I wanted. After visiting a few dealerships, this was the only place that gave me the best financing and monthly payment that actually worked for my budget. The process was smooth from start to finish, and I drove off the lot in my beautiful new Volkswagen (pictured!) feeling confident and happy. Huge thank you to Irving and the whole team at Volkswagen of Macon for making car buying stress-free! More
by HOWARDNYAH4
Employees Worked With
Irving
November 13, 2025
I received excellent service from Brian and Paul. Upon arrival, my telephone number was verified. Brian also informed me of the recalled and stated that they would be taken care of during the servi Upon arrival, my telephone number was verified. Brian also informed me of the recalled and stated that they would be taken care of during the service visit. Checkout was easy and fast. More
by MIARAINES24
Employees Worked With
Brian and Paul
December 29, 2024
Great deal on a new 2025 Atlas from Tony Deerman. Low pressure and very easy to work with. And shout out to Addison Lindsley who, along with Tony, did a fantastic job of helping us understand many Low pressure and very easy to work with. And shout out to Addison Lindsley who, along with Tony, did a fantastic job of helping us understand many of the features of the new car. They, along with everyone else we encountered at the dealership were extremely nice and professional. Would highly recommend anyone in the market, give this dealership a try! More
by S.B.
Employees Worked With
Tony Deerman, Addison Lindsley
October 11, 2023
Paul Moore is the best person and service guy you will ever know and need! He is all about customer needs and what your cars needs! He won’t try to over sell you on things you don’t need! You won’t catch ever know and need! He is all about customer needs and what your cars needs! He won’t try to over sell you on things you don’t need! You won’t catch me at any other service desk than Paul Moore’s. More
by cfbar24
Employees Worked With
Paul Moore
