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Volkswagen of Macon

Macon, GA

4.7
43 Reviews

4786 Riverside Dr

Macon, GA

31210

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Showing 43 reviews

December 07, 2025

Awesome experience with great people. Made everything easy and was great to do business with. More

by Dusty Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addison
Dec 08, 2025 -

Volkswagen of Macon responded

Dusty, Thank you for the five-star rating! The team looks forward to working with you again! – Volkswagen of Macon

December 05, 2025

Nice and friendly service. Very responsive and respectful. Fixed vehicle quickly and had me back on the road in no time More

by GLENROGERS537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 05, 2025 -

Volkswagen of Macon responded

We're glad to hear you had such a positive experience with our service team! Thank you for choosing Volkswagen of Macon and for sharing your feedback. Safe travels!

December 04, 2025

Excellent service done by Paul in service and Alex in Management. The way it should be.Both go out of there way to get the job done and done right. Thanks Paul and Alex. More

by BROOKS1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul,Alex and Pablo.
Dec 04, 2025 -

Volkswagen of Macon responded

Thank you for sharing your experience with Paul, Alex, and the team! We appreciate your business and hope to see you again at Volkswagen of Macon.

December 02, 2025

Great job and fast service , took time to give me the best price and they listen to what I said . More

by Sccevans23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 03, 2025 -

Volkswagen of Macon responded

Thank you for trusting the Volkswagen of Macon team with your business! We hope we have the privilege of working with you again in the future!

December 01, 2025

Great service. VW Macon is quick, thorough, and always very professional. Very comfortable waiting area. More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Pablo
Dec 02, 2025 -

Volkswagen of Macon responded

Molly, we're so glad you enjoyed your experience at Volkswagen of Macon! Thank you for your continued support!

November 28, 2025

They were able to locate the issue with my infotainment system and repair it. They also completed the suggested recall and the 20,000 mile suggested changes. I had to pay $44 for the tire rotation service. More

by ECMANNS185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 01, 2025 -

Volkswagen of Macon responded

Thank you for your feedback! We’re happy to hear our team was able to assist you with your infotainment system and complete necessary maintenance. We understand your concern about the tire rotation charge; your feedback is valuable as we continue to improve. Thank you for choosing Volkswagen of Macon!

November 27, 2025

VW Macon is always courteous, friendly, approachable and always understanding! The staff and facility are simply the best :-) More

by OCONEE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 27, 2025 -

Volkswagen of Macon responded

Hi Oconee! Thank you for the fantastic review of our team and facility! We appreciate your business and look forward to seeing you again at Volkswagen of Macon!

November 27, 2025

Brian is outstanding and enjoyable to work with on getting my car running near perfection. Unfortunately, will be calling tomorrow. Car runs great but CHECK ENGINE light came back on 20 miles down the More

by OHARA.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Nov 28, 2025 -

Volkswagen of Macon responded

Mark, thank you for sharing your feedback about your experience with Brian. We are sorry to hear that your check engine light came back on. Please bring your vehicle back to our shop we can take a closer look. We would be more than happy to help out. Thank you, Volkswagen of Macon.

November 25, 2025

Great service! The team was fast, friendly, and professional. They changed my oil and rotated my tires in a reasonable time, price and kept me updated throughout th More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Nov 26, 2025 -

Volkswagen of Macon responded

Hi Veronica! Thank you for your recommendation! We're glad to hear you had a professional, efficient, and informative service experience at Volkswagen of Macon. Safe travels!

November 23, 2025

Brian Hatfield is amazing. Great customer service pays attention to detail goes above and beyond remembers you by your name. His customer service is exponential and he’s one of More

by Marshalee.Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Nov 25, 2025 -

Volkswagen of Macon responded

Hi Marshalee, thank you for taking the time to share your experience working with Brian at Volkswagen of Macon! See you next time!