Volkswagen of Macon
Macon, GA
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Excellent service done by Paul in service and Alex in Management. The way it should be.Both go out of there way to get the job done and done right. Thanks Paul and Alex. Management. The way it should be.Both go out of there way to get the job done and done right. Thanks Paul and Alex. More
They were able to locate the issue with my infotainment system and repair it. They also completed the suggested recall and the 20,000 mile suggested changes. I had to pay $44 for the tire rotation service. system and repair it. They also completed the suggested recall and the 20,000 mile suggested changes. I had to pay $44 for the tire rotation service. I do think it should be included in the 20,000 mile service. It’s a new car and I don’t think I should have had to pay for the tire rotation, but the service was great. More
Brian is outstanding and enjoyable to work with on getting my car running near perfection. Unfortunately, will be calling tomorrow. Car runs great but CHECK ENGINE light came back on 20 miles down the getting my car running near perfection. Unfortunately, will be calling tomorrow. Car runs great but CHECK ENGINE light came back on 20 miles down the road. More
Great service! The team was fast, friendly, and professional. They changed my oil and rotated my tires in a reasonable time, price and kept me updated throughout th The team was fast, friendly, and professional. They changed my oil and rotated my tires in a reasonable time, price and kept me updated throughout the process. Highly recommend! More
Brian Hatfield is amazing. Great customer service pays attention to detail goes above and beyond remembers you by your name. His customer service is exponential and he’s one of Great customer service pays attention to detail goes above and beyond remembers you by your name. His customer service is exponential and he’s one of the reasons why I continue to go to Volkswagen in Macon. More



