62 Reviews of Volkswagen of Marietta - Service Center
Excellent honest on time service! Great service, on time and without trying to do more than necessary. I will definitely recommend the dealer for both service and sales. Thank you! Great service, on time and without trying to do more than necessary. I will definitely recommend the dealer for both service and sales. Thank you! More
My experience was very good The experience was lengthy but very good. The service and the recall was done expertly. My experience was very good. And will refer other VW owners to The experience was lengthy but very good. The service and the recall was done expertly. My experience was very good. And will refer other VW owners to use their services More
Service done right Took my 2018 GTI in to get some OEM mudflats installed. It was shortly before Thanksgiving so wasn’t expecting a quick turnaround - I told them a cou Took my 2018 GTI in to get some OEM mudflats installed. It was shortly before Thanksgiving so wasn’t expecting a quick turnaround - I told them a couple of days was fine since I was a walk up. 5 hours later they were all finished, and did it for the exact price quoted on the phone (which was about half of another VW dealer that was closer to me). Can’t ask for more. More
Service Thanks to Brad (my VW service advisor) who is always great with me. Really trust him and his suggestions. He is the reason I keep coming back there. Thanks to Brad (my VW service advisor) who is always great with me. Really trust him and his suggestions. He is the reason I keep coming back there. Honest & trustworthy. More
Excellent!!! KT did an excellent job! I was impressed by the dealership! I will be back for additional preventative service in the very near future, i.e.; oil cha KT did an excellent job! I was impressed by the dealership! I will be back for additional preventative service in the very near future, i.e.; oil change, etc... More
Informative Kurt help me and made sure I felt welcome into the VW family. He answered all my questions, minor or major questions. He told me about my car and how Kurt help me and made sure I felt welcome into the VW family. He answered all my questions, minor or major questions. He told me about my car and how he is available for any questions in the future. Good first experience. More
Best service ever. VW of Marietta constantly goes above and beyond in every aspect of their service. They have friendly staff like Lisa, Amanda and Tom, and I’ve always VW of Marietta constantly goes above and beyond in every aspect of their service. They have friendly staff like Lisa, Amanda and Tom, and I’ve always felt comfortable with the way they handle my car and any repairs needed. Would recommend them 100%, even over any other VW Dealerships I’ve visited. More
Flexible and honest I had a 9:30am appt. for regular 150,000 mi service and to diagnose why my car was cranking slowly. That morning, my car wouldn’t start! Completely de I had a 9:30am appt. for regular 150,000 mi service and to diagnose why my car was cranking slowly. That morning, my car wouldn’t start! Completely dead, no lights. I called Robert, my advisor, and he offered the number to a local towing company, but I declined because we have AAA. He introduced himself once I arrived and assured me that they will figure everything out. Later on that afternoon, Robert called me to inform me that the positive battery cord was corroded (hence why it wouldn’t start) and he highly recommended replacing the serpentine belt and AC belt (worn and cracked). I went ahead and did so because this is a 2006 car with 150k miles on it. Robert was honest and told me that the car would need to be kept because of the work that needed to be done. He said about Friday at 5pm, but it was ready by 2pm (I dropped it off Wednesday afternoon). I’m very happy that my car runs well and I appreciate the honestly I received. More
Great service The services was prompt and the reps were kind and knowledgeable. I have visited this location several times and the service is always great! Thanks! The services was prompt and the reps were kind and knowledgeable. I have visited this location several times and the service is always great! Thanks! More
Volkswagen service I always have a great experience with this dealership. They are friendly and helpful, up front about the costs and the services required and/or neede I always have a great experience with this dealership. They are friendly and helpful, up front about the costs and the services required and/or needed. Their prices are fair and I don’t feel like I’m being overcharged. I trust my car service to this dealership every time. More