Volkswagen of New Port Richey

I found my "dream car " online at their Hyundai dealership and couldn't find out what I wanted, so I reached out to Pat Moss, Pat put an excellent deal together and referred me to Iwona Janczak to dealership and couldn't find out what I wanted, so I reached out to Pat Moss, Pat put an excellent deal together and referred me to Iwona Janczak to finish the transaction. I am back home with my car in SC and have nothing but high recommendations for both and have even considered moving to the area ! More

absolutely terrible customer care worst customer service ever just wants to belittle the customer, lie to and about the customer and never returns calls! not a man of his word and is p worst customer service ever just wants to belittle the customer, lie to and about the customer and never returns calls! not a man of his word and is probably the worst customer service related person i have ever met in my life and i work in insurance sales and service! My family owns an insurance agency i can tell you if our reps spoke to a customer the way this man has he would have been fired a long time ago! I will be filing a BBB complaint as well! More

Christian made my car shopping experience an amazing one, he took his time and explain everything. I will recommended everyone to go see him if you looking to buy a car he took his time and explain everything. I will recommended everyone to go see him if you looking to buy a car More

I contacted Pat after reaching out to a salesman about a VW that was somehow on the Hyundai used car website, I wasn't real sure about some of the answers I was getting, so I reached out to Pat, problem sol VW that was somehow on the Hyundai used car website, I wasn't real sure about some of the answers I was getting, so I reached out to Pat, problem solved !! Very happy with his agreeable attitude and we will be on our way down soon from 2 states away due to his awesomeness !! Very happy with results !! More

I’m super glad Josh was the first to approach me in the dealership when I came in. 100% no bull, genuine guy. Awesome experience! dealership when I came in. 100% no bull, genuine guy. Awesome experience! More

I wanted to buy an inexpensive vehicle as a second car, since I do not drive a lot, but needed something safe and reliable when the wife was at work. We had already leased an Atlas through Volkswagen NP since I do not drive a lot, but needed something safe and reliable when the wife was at work. We had already leased an Atlas through Volkswagen NPR previously and had a wonderful experience. The entire staff is very friendly and not pushy. I had Pat’s number and called him about a second car. I was in a Nissan Rogue lease with negative equity. In no time Pat found a beautiful used 2016 Passat R Line I loved and in my budget. He offered me a very fair trade in value for the Rogue and a price on the Passat that was exceptional. An hour later after meeting him at the dealership and I was driving something with a super warranty that I liked much better than the Rogue. The Finance Manager was great and very efficient at his job. I now have two Volkswagens and am extremely happy. These are the first Volkswagens we have ever purchased and won’t be the last. I have bought and leased cars all over Tampa Bay and have never been treated better than how The folks at this dealership treated me. They really go out of their way to make it a great experience and the service is exceptional too. Roger does a great job getting you scheduled and out ASAP. I shopped at other VW dealerships and I bought here because of their laid back pressure free environment. Best price, best customer service in town. Thanks Pat and all the others who made my deals stress free. More

Christian - Thanks to a wonderful car buying experience! Christian is a kind person and a true professional. He is very honest and very approachable to deal with, and he made the entire car buying experience Christian is a kind person and a true professional. He is very honest and very approachable to deal with, and he made the entire car buying experience stress-free. Christian is a top notch salesman, especially when he explained different options available to us and when he explained various features. We were looking for a used, more reasonably priced car for my son to use as he finishes up college. Christian and Mark made it happen for us! My son loves his "new" car! Thank you Christian and Mark! P.S. When we need more cars, we will be back! More

Love our new car and all it’s features. Upgraded our warranty and tire warranty and feel safe and secure. Christian was professional and accommodating. warranty and tire warranty and feel safe and secure. Christian was professional and accommodating. More

Christian was very kind. As soon as he started giving me a tour of the car he knew about every single feature that the vehicle offered. Very professional and helped me every step of the way. a tour of the car he knew about every single feature that the vehicle offered. Very professional and helped me every step of the way. More

Pat Moss and Darren Ferguson Outstanding! Pat Moss went above and beyond to help us with pay off for our vehicle. His customer service skills are outstanding. Everything went so smoothly with Pat Moss went above and beyond to help us with pay off for our vehicle. His customer service skills are outstanding. Everything went so smoothly with him guiding us. Also, big thanks to Darren Ferguson who went above and beyond to make us feel completely at home. His customer service skills are equally outstanding! Thank you Pat and Darren! Phil Dizinno More