Volkswagen of North Tampa - Service Center

I had an incredible experience with the Volkswagen service team, and I especially want to shout out Emilia for being absolutely amazing throughout the entire process. From the moment I brought my car service team, and I especially want to shout out Emilia for being absolutely amazing throughout the entire process. From the moment I brought my car in, Emilia was welcoming, professional, and genuinely helpful. She kept me informed every step of the way, explained the issues clearly, and made sure I understood exactly what was being done to my vehicle. Her communication was prompt and thorough, no surprises, no confusion, just complete transparency and care. What really stood out was how much she genuinely cared. She went above and beyond to make sure everything was handled smoothly and efficiently. I felt completely taken care of, and that kind of customer service is rare to come by. If you’re taking your car in for service at Volkswagen, ask for Eddie or Emilia, she’s knowledgeable, kind, and truly a pleasure to work with. Thanks again, Emilia, for turning what could have been a stressful situation into a great experience. You’re a true asset to the service team! More

Polite, nice and informed me on what was going on with my car and other car and other More

Kept in contact with updates on my repair Very polite, professional, and helpful Advises on my car repair professional, and helpful Advises on my car repair More

Dustin is great make sure everything’s done perfect any concerns I have with my vehicle he goes out his way to reassure any problem definitely appreciate 10/10 every time he’s my advisor concerns I have with my vehicle he goes out his way to reassure any problem definitely appreciate 10/10 every time he’s my advisor More

The service department is excellent -prompt, accommodating, professional, and proficient. Jakob Sztor does a great job. accommodating, professional, and proficient. Jakob Sztor does a great job. More

Very friendly and proffesional from arrival to the end. Jacob was excellent and very kind. Jacob was excellent and very kind. More

They were fast friendly and efficient. Eddie was a great service advisor. Great Job awesome Eddie was a great service advisor. Great Job awesome More

No resolvieron los problemas que tenía y al final cobraron por otros problemas. No lo recomendaría, ni orientaría de nuevo. cobraron por otros problemas. No lo recomendaría, ni orientaría de nuevo. More

Mandy Acevedo was awesome. Got me in and taken care in a timely fashion. Thank you Mandy. Got me in and taken care in a timely fashion. Thank you Mandy. More

Edward was easy to work with and knowledgeable. Whole experience was seamless and enjoyed getting a video from the technician explaining how my car was. Whole experience was seamless and enjoyed getting a video from the technician explaining how my car was. More