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Volkswagen of North Tampa - Service Center

Tampa, FL

4.5
821 Reviews

821 Reviews of Volkswagen of North Tampa - Service Center

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November 13, 2023

Mandi was very helpful and answered all my questions. She made sure that I was comfortable while I waited for my car. More

by VMGALARZA54
Recommend Dealer
Yes
Employees Worked With
Mandir Acevedo
November 12, 2023

Kevin Emerson was extremely helpful and informative at the end. I had some work to do while I waited. Kelly and Christopher Rogers helped me find a great place to get it done. The only room for improve More

by CBONHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kevin Emerson
November 12, 2023

Great service, friendly staff, not pushy at all in my experience. Enjoyed my buying experience. More

by VIETUSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Dalziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Terrible dealership with dishonest staff. Took car for service at 17,524 mileage on odometer. Distance from the dealership to my house is 55miles one way.. They brought car back at 17,900 mi More

by jyde.ja
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NICHOLAS JAMES ALVAREZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

On time drop-off and pick up. And a free car wash. Can't ask for more. More

by VMARCHESINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Acevedo
November 10, 2023

Beginning was NOT great but my vehicle was serviced and the issues with it were resolved. Service manager Kevin Emerson helped quell the issues between myself and the service advisor. Customer service and More

by STEPHANN.NORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mahoney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Emerson
November 06, 2023

Excellent service and Mandi was exceptional keeping me informed about progress of diagnostics and repairs. Very pleased. More

by molarboyd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mandi Acevedo five stars
November 05, 2023

Very great experience, we were very well taken care of. Will be coming back whenever we need service. Thanks. More

by GKOUTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi
November 04, 2023

Josh helped me the best he can, although I was unable to successfully get things sorted. I greatly appreciate his support and work ethic. He’s a prized asset to that service team. More

by SpectreOfficial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Dalziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Anderson
November 03, 2023

Kind and efficient. Nice to work with. A very personable person to work with there More

by DAGMITA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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