Volkswagen of North Tampa - Service Center

Had issue with AC. The diagnosis incorrect and also service is not good. This is for 2019 Atlas. AC stopped working after being inspected twice. The diagnosis incorrect and also service is not good. This is for 2019 Atlas. AC stopped working after being inspected twice. More

Dustin is always very helpful, greets me by name, friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to prope friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to properly diagnose any issues with my car. There is a very positive and upbeat energy in the service department that I did not feel for a while ... whatever changes you have been making, they have been very positive changes. There was a Service Advisor - he was a taller guy, kind of bald, and had glasses - nothing against him personally, but I did not like having my car checked in with him. He just did not have an upbeat personality. I have not seen him the past couple of visits. I prefer to go to Dustin. More

Service advisors do a poor job of greeting customers on arrival. Even if we aren’t the advisors customer, we should be welcomed on arrival to make us feel welcomed. arrival. Even if we aren’t the advisors customer, we should be welcomed on arrival to make us feel welcomed. More

Service was great and Mike was very courteous as usual. Car was spotless when service was completed. Car was spotless when service was completed. More

I experienced Great customer service and communication throughout the process of my services. Thank you. throughout the process of my services. Thank you. More

Great job, always takes care of us and our vehicles in a professional and timely manner professional and timely manner More

These guys are amazing. They worked on Labor Day! That worked out with my schedule perfectly. The advisor is kind and professional. I am happy with car service done and car They worked on Labor Day! That worked out with my schedule perfectly. The advisor is kind and professional. I am happy with car service done and car washed! More

Everyone was very friendly and explained what the plan was diagnosing my car’s issue and then fixing it. The whole process was quick and painless. Thank you! was diagnosing my car’s issue and then fixing it. The whole process was quick and painless. Thank you! More

I work here, but since Kevin has taken over. It seems to have gotten a bit better It seems to have gotten a bit better More

They can never fix my problems. Most of the time the people I speak with at the desk are rude. It’s impossible to get a rental car when needed. I will NEVER buy from here again. Whe Most of the time the people I speak with at the desk are rude. It’s impossible to get a rental car when needed. I will NEVER buy from here again. When my mom brought her car in for service, she asked prior to the appointment for a rental car, service technician informed her it would be 30 minutes for a rental car. My mom informed her she has an appointment and that was unacceptable, service technician replied “that’s your fault!” More