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Volkswagen of North Tampa - Service Center

Tampa, FL

4.6
874 Reviews

874 Reviews of Volkswagen of North Tampa - Service Center

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September 30, 2023

Great customer service. They did a great job servicing my vehicle. The service was fast. More

by atanasov.perica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Outstanding service job done. It was my first visit to VW North I got exceptional service from them. MANDI was excellent and understood What I needed to check on my car. another s More

by E.betos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi and service manager Kevin.and mechanic Will
September 28, 2023

Staff is always super friendly and the customer service never lacks. They’re clear, concise, and consistent with their work. More

by ASHLEYSEMONASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SYED WALAYAT ZAIDI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi
September 28, 2023

My daughter broke down on her way back to college just 40 miles short of making it back her car started smoking from a busted coolant flange. Had it towed to the dealership not knowing who they were only kne More

by CGONATOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN JAMES COODY
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUAN CARLOS SUAREZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONI LYNN WYMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Dalziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Acevedo, MARQUIS DONNELL WALTON
September 25, 2023

You can certainly feel the lack of service here consistently for years. The actual mechanic service is totally fine. But the service advisor/vibe/energy is awful. You want to get out of there as fa More

by steblinsarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
literally everyone BUT the mechanics
September 23, 2023

I was happy with the service and the service writer plus the ability to get my car in on short notice. More

by TNQ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Dalziel
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Joshua Anderson was extremely helpful in servicing our Jetta at North Tampa VW. Super courteous and accommodating to our schedule and providing excellent repairs and service. Kept cost reasonable and we a More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Anderson
September 18, 2023

The lobby & offices are not friendly as Reeves was . I am not talking about the people that work there! I am talking about the atmosphere! The lobby & waiting room are to empty looking. You feel as More

by atticus219
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

I normally work with Dustin, but he was out the day I brought my Tiguan in. I was greeted by Joshua and he handled my visit in a very friendly and professional manner. I also like the video from the tec More

by CATHYPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

They could not locate the leak that was photographed by an outside mechanic. Also, gave me the car back with TPMS and light out indicator still on. More

by PAT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Dalziel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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