Volkswagen of North Tampa - Service Center

Dustin is the best Service Rep I have ever worked with! Great communication over text. Clear and concise. Super knowledgeable and courteous! Great communication over text. Clear and concise. Super knowledgeable and courteous! More

Fantastic service! They got me in and out in a reasonable time. When finished, they made sure my car was under a cover while it was raining. They got me in and out in a reasonable time. When finished, they made sure my car was under a cover while it was raining. More

Dustin is definitely the best service advisor available. Straight forward and honest with his suggestions and a genuine Volkswagen ambassador. Straight forward and honest with his suggestions and a genuine Volkswagen ambassador. More

10/10 recommend this dealership, amazing staff. Will be back for all future car needs. Will be back for all future car needs. More

Great service from VW of North Tampa, will definitely go back again next time service is needed. back again next time service is needed. More

A consistent experience is what I am looking for. Room for improvement should be noted. Room for improvement should be noted. More

Great service. The technician’s are thorough, attentive and professional. They understand the issue and are able to address it quickly. Bonus is that they provide a The technician’s are thorough, attentive and professional. They understand the issue and are able to address it quickly. Bonus is that they provide a video of what they perform while working on your car. More

Only encountered an issue when I initially called about my vehicle issue. The operator stated no advisor was available to speak with me on the phone. I explained that I had an urgent issue so they took a m my vehicle issue. The operator stated no advisor was available to speak with me on the phone. I explained that I had an urgent issue so they took a my info and said they’d have someone on the team call me asap - since I was dealing with a major water intrusion issue in vehicle. I waited 4 hrs and never received a call back from anyone. Because it was time sensitive, I finally decided to drive to the dealership unannounced to get assistance immediately. Once at the dealership I had a great experience! More

I love coming here to this location in Tampa, Florida. Everyone is great and understanding. Everyone is great and understanding. More

Service Adviser Dustin is awesome. Great attitude and even though was not easy to sol ve the mechanical issues of my car he did his best to ease the whole process. Now, service dep Great attitude and even though was not easy to sol ve the mechanical issues of my car he did his best to ease the whole process. Now, service department i think needs more training and better guidance from manufacturer. More