Volkswagen of North Tampa - Service Center

My experience with Michael was outstanding - he was a pleasure to work with. My complaint is with the dealer as a whole. I preferred dealing with Reeve's as I had been doing so for more than 20 years and pleasure to work with. My complaint is with the dealer as a whole. I preferred dealing with Reeve's as I had been doing so for more than 20 years and felt like family. Had The Morgan Group taken care of my front brakes disc issue on my wife's car I would not be looking for another VW dealership to work with. More

Our vehicle has been in the shop 3 times for a total of 12 days in the 9 months. While this may not be exclusively the service departments issue, we do not feel that the vehicle with all it's known issues 12 days in the 9 months. While this may not be exclusively the service departments issue, we do not feel that the vehicle with all it's known issues (still under warranty) has been fully looked over top to bottom. At this point this Atlas seems to be a lemon with constant major issues occuring. At some point i would expect someone to think bigger and review the entire vehicle and provide next level service for as long as the car has been in the shop the last few months More

First class service - big shout out to Michael Mahoney and the rest of the team - many many thanks and the rest of the team - many many thanks More

the service was amazing! ! the entire staff was super helpful and i’m so thankful for them! ! the entire staff was super helpful and i’m so thankful for them! More

They fixed the problem, it was second time or try to have a good diagnosis. They do it and the car is 👍 a good diagnosis. They do it and the car is 👍 More

timely service, easy to schedule an appointment, reasonable prices, always worth the drive to visit here instead of my local dealership reasonable prices, always worth the drive to visit here instead of my local dealership More

I easily made an appointment and met with my service representative. She explained the process ;and contacted me with updates and when the work was finished. I didn't need a loaner car this visit but wa representative. She explained the process ;and contacted me with updates and when the work was finished. I didn't need a loaner car this visit but was given one when it was needed at a previous visit.. More

Excellent service! Angelique went above and beyond to accommodate our needs; highly recommend. Overall, a very pleasant experience. Angelique went above and beyond to accommodate our needs; highly recommend. Overall, a very pleasant experience. More

Dustin was super nice and explained things well. They didn’t try to upsell any unneeded service. It just took a while - but expected as much! They didn’t try to upsell any unneeded service. It just took a while - but expected as much! More

--Angelique Fletcher She was awesome and she kept me informed throughout the course of the week &1/2 they needed my car to complete the factory recalls. It’s comforting to know that there are staff that informed throughout the course of the week &1/2 they needed my car to complete the factory recalls. It’s comforting to know that there are staff that go above and beyond to keep customers informed and happy. More