835 Reviews of Volkswagen of North Tampa - Service Center
Danilo was awesome from the moment he greeted me to when he helped me load things from my loaner into my car. The consistent communication, actually listening to what I was saying, and clear & accurate expe he helped me load things from my loaner into my car. The consistent communication, actually listening to what I was saying, and clear & accurate expectations he set were a very welcome change to the usual service experience. Thank you again, Danilo! More
Joe from service was very courteous and helpful. Roxanne was Abel to book me in for same days service 👍🏻👍🏻👍🏻👍🏻 Roxanne was Abel to book me in for same days service 👍🏻👍🏻👍🏻👍🏻 More
I received an email from this company offering me a promotion for free oil change and washing. I scheduled my car to be serviced, but when I got there no one knew about this promotion, but I went to fi promotion for free oil change and washing. I scheduled my car to be serviced, but when I got there no one knew about this promotion, but I went to find out at the end of the day when NOTHING had been done to my car. I had to locate the email to prove what I had said and received. After that they did, but when I got the car I saw that it hadn't been washed, I sent a message to the person who managing everything (Mr. Michael Mahoney), but I was completely ignored. I don't want to be a customer of a company that presents itself as being very disorganized. More
Excellent communication, Mike Mohony and Michael Cruz both were great. Although it took more then 2 months to get my car fixed because the Control Arm was back ordered but from the service perspective th both were great. Although it took more then 2 months to get my car fixed because the Control Arm was back ordered but from the service perspective they kept the communication open and transparent. More
Very pleasant experience. .. Mike Mahoney was great to deal with the service was quick and I was very appreciative of the video detailing what was done.... I was surprised that .. Mike Mahoney was great to deal with the service was quick and I was very appreciative of the video detailing what was done.... I was surprised that they vacuumed out the car as part of the free car wash! More