Volkswagen of North Tampa - Service Center

Took 24 hours for them to do an oil change. I received very little communication by them letting me know it would take that long. I had to reach out twice before I heard anything a few hours la I received very little communication by them letting me know it would take that long. I had to reach out twice before I heard anything a few hours later. More

Joe was great, he assisted in a problem I could not figure out. He was great! figure out. He was great! More

Very fast and professional. The waiting area is very confy and there is water and coffee The waiting area is very confy and there is water and coffee More

New to the area and Joseph got me in on a Saturday afternoon. Couldn’t have been more pleased. Will certainly return for any future repairs. afternoon. Couldn’t have been more pleased. Will certainly return for any future repairs. More

This is the absolute best Volkswagen dealership service department I have ever been to and I am from Texas. They did very speedy work, very thorough work, kept me informed, sent a video of them actually wo department I have ever been to and I am from Texas. They did very speedy work, very thorough work, kept me informed, sent a video of them actually working on my vehicle while I was waiting, and did everything properly. The service advisors and service techs were the best that I have ever saw in the business. And I am a finance manager at another dealership. More

Service has changed a lot. New people it seems they do not know all the ins and outs. The service is not the same as when Reeves owned it. New people it seems they do not know all the ins and outs. The service is not the same as when Reeves owned it. More

Everyone was friendly and professional. The work and cleaning of my car went faster than expected. I am very happy with the service. The work and cleaning of my car went faster than expected. I am very happy with the service. More

I was promised that my car would be done by a certain time and then was promised that same day the same time. It was done almost 2 hours late and I ended up having to miss class due to this issue. My adv time and then was promised that same day the same time. It was done almost 2 hours late and I ended up having to miss class due to this issue. My advisor also was not even the one to cash me out since he went on break. More

Nice people n knowledgeable. They keep clients updated on status of car n when it will be ready. They keep clients updated on status of car n when it will be ready. More

The customer service I received was really good. They took the time to explain to me the wotk that needed to be performed. I appreciated the level of servive and attention. They took the time to explain to me the wotk that needed to be performed. I appreciated the level of servive and attention. More